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Animal Services Overview


Image of dogs wearing sunglasses.

It's a hot time to adopt a cool pet! Find your next companion at the Baltimore County Animal Shelter.

Baltimore County Animal Services
13800 Manor Road
Baldwin, Maryland 21013

Phone: 410-887-PAWS (7297)
Fax: 410-817-4257
TTY users call via Maryland Relay

General Hours of Operation: 8 a.m. to 4 p.m.

General Information

The Baltimore County Animal Services Division is responsible for enforcing the laws that protect animals, sheltering and returning stray pets to their owners and promoting responsible pet ownership (PDF). 

Animal Complaints

Submit an online complaint about an animal facility, animal cruelty, a barking dog, dog feces, or a dog or cat at large and any other related animal issues. Complaints can also be made by calling Animal Services at 410-887-PAWS (7297).

To make an animal cruelty complaint anonymously, please call Animal Services. Please be advised that animal cruelty complaints are the only type of complaint that can be made anonymously.

Humane Law Enforcement

Animal abuse is a crime. If you witness animal cruelty, call 911. Report animal nuisances, menacing animals and mistreatment of animals by filing an online complaint or calling Animal Services at 410-887-PAWS (7297).

Secondhand Smoke and Your Pet

Secondhand smoke isn't just dangerous to people. Its also harmful to your pet. Secondhand smoke's health effects on pets is often mistaken or misdiagnosed because owners are unaware. Baltimore County wants to help, find out how secondhand smoke hurts your pet (PDF).

Volunteer Opportunities

Baltimore County residents are invited to volunteer at the shelter. To learn more about current volunteer opportunities, go the volunteer page and type "Baltimore County Animal Shelter" into the keyword search box.


The Maryland Department of Natural Resources (DNR) has a toll-free Wildlife Damage Hotline in cooperation with the Department of Agriculture. Hotline staff provide residents  with information on how to make their household environment less appealing to wildlife intruders. DNR also licenses wildlife removal specialists, rescue rehabilitators and all trapping activities in the state. A DNR permit is required by law to trap nuisance wildlife. For further information call 1-877-463-6497.

Landowner Wildlife Damage Control Permit

Under the Natural Resources, Article §10-908 of the Annotated Code of Maryland, it is generally illegal to trap raccoons, foxes, squirrels, opossums, skunks, deer, rabbits, snakes and most birds, unless the landowner has obtained a valid permit from the United States Department of Agriculture (USDA).

To obtain a landowner wildlife damage control permit, you may apply by telephone to the USDA in Annapolis, Maryland at 410-349-8055 or 1-877-463-6497.

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Revised July 21, 2014

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