Why did Baltimore County redesign the real property tax bill?
Baltimore County aims to continue modernizing technology and improving efficiencies to meet the evolving needs of our customers. Based on feedback we received from customers, we updated the bill with a modern look and feel, and made it easier to view and understand property information. Baltimore County’s simplified and redesigned tax bill is just one of many steps we are taking to improve your experience.
What changes are being made to the real property tax bill?
While your bill has a new look and feel, it will continue to include all the same helpful information you are accustomed to seeing. The following enhancements are applicable to bills for both residential and business customers:
- More white space to segment information
- Better grouping of data to enhance readability of the bill
- Bills may have additional line items or sections for those customers who take advantage of additional products and services
Why is my utility loan different?
The utility loan is now broken down into each line item that makes up the loan. They have clearer categories, such as sidewalk, alley, water and/or sewer deficit, house connection or system connection charges.
How did Baltimore County create the new bill design?
We conducted a series of reviews, along with input from state regulatory bodies. This valuable feedback, combined with industry best practices, helped us arrive at a new bill design developed to deliver a streamlined experience.
Who will receive the redesigned bill?
All Baltimore County residential and business owners will get the redesigned bill.
When will I receive my new bill?
You will begin receiving your newly designed tax bill in July 2023. Communications providing detailed explanations of the changes and an overview of how to read your bill will be shared prior to the new format rollout.
Will I be able to pay my new bill the same way?
Yes. Baltimore County offers a variety of convenient ways to pay, which can be found on the back of page one of your bill or by visiting the Search And Pay Property Taxes page.
Is there a paperless billing option?
Sending a bill by mail is a requirement under state law. However, you can access a copy of your bill online on the Search And Pay Property Taxes page.
Will I be able to request an old version of the bill?
Reprints of previous statements will be available by request in the new bill format.
Will my account information change as part of the bill redesign?
No. Your account information, including your parcel number and property description, will remain the same.
Will there be changes to the envelope and paper?
All customers will receive standard size paper, mailing envelopes and remittance envelopes.
Will the Taxpayer Services number change?
No. Baltimore County Taxpayer Services number will remain 410-887-2404.