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Francis Scott Key Bridge Incident Updates
Watch the Recording of County Executive John A. Olszewski Jr. delivering the Proposed FY25 Budget Message

Learn more about the details of your Baltimore County benefits plan, how to make changes and who to contact for specific questions.

2024 Guides and Rates

View the guides and rates for active employees and retirees below, as well as forms related to benefits changes.

Enroll with Workday (Active Employees Only)

All life events (marriage, birth/adoption, loss of coverage, etc.) must be completed using Workday. Use your County-assigned login ( and password as your Workday username and password.

Once logged in, use the following instructions to complete your life event.

Review Your Beneficiaries

All life insurance beneficiary designations must be completed using Workday. Historical beneficiary designations may be viewed in Benefits Solver.

  • Active Employees—Use your County-assigned login ( and password as your Workday username and password.
  • Retirees—Call the Service Desk at 410-887-8200 for your logon credentials.

It's important to update your beneficiary designations as your life situation changes (e.g., marriage, divorce, death, birth of a child, etc.) to ensure that your life insurance proceeds are paid to the appropriate persons. This beneficiary change is limited to your County life insurance plans only. Other plans that you have require a separate beneficiary change, including beneficiary elections for the Employee Retirement System, Deferred Compensation and Pension.

Once logged in, use the following instructions to designate or update your life insurance beneficiary.

Labor First: Retiree Private Medicare Exchange

Baltimore County has partnered with Retiree First to provide our Medicare-eligible retirees, dependents and beneficiaries with access to quality, value-added healthcare coverage. Retiree First is a retiree benefit administrator and advocacy company that specializes in retiree healthcare and is not an insurance carrier.

Retiree First administers medical and prescription benefits exclusively through the Baltimore County Retiree Private Medicare Exchange. This platform offers sustainability over the long-term through an approach that allows the County to continue subsidizing your medical and prescription premiums based on your date and type of retirement, and years of service. Retiree First premiums will be conveniently deducted from your Baltimore County pension check.

About the Plans

Watch the virtual retiree health seminar to learn more about the plans offered. Medicare retirees have the choice of five prescription plans, three Cigna Medicare Advantage plans, a Kaiser Medicare Advantage plan, Cigna Medicare Surround Supplemental coverage and the United American Supplemental plan. The Mid and High Cigna Advantage and Prescription plans have the addition of an "adherence package" that makes thousands of maintenance drugs available at $0 copay and no deductible. The Insurance Division continues to administer dental, vision and life insurance for Medicare retirees, along with all non-Medicare plans.

Learn More

Retiree First has a team of retiree advocates dedicated to Baltimore County Government that can assist with the enrollment process, retiree advocacy and other support services. Call 410‑431‑2226 or 1‑855‑499‑2656 to speak to an advocate via a personalized phone consultation to evaluate your individual needs and discuss plan options.

Contact Your Plans

Contact your benefit plan directly using the information below.

Insurance TypePlan NameCustomer Service


Cigna Open Access Plus (OAP)
Cigna Open Access Plus In-Network (OAPIN)
Cigna High Deductible Health Plan (HDHP)

Kaiser Permanente Select HMO, Prescription



Prescription (RX)

Cigna Pharmacy
Prescription Coverage for Cigna OAP, OAPIN and HDHP



CareFirst Traditional Dental/Preferred

Cigna Dental Care Access (DHMO)



Mental Health

Cigna Cigna OAP, OAPIN, HDHP

Kaiser Permanente HMO




Employee Assistance Plan
(Password: Baltimore)



National Vision Administrators (NVA)


Flexible Spending, Commuter Choice, Health Savings Accounts

Voya Financial

1-888-401-FLEX (3539)

Life Insurance



Private Medicare ExchangeLabor First410‑431‑2226 
(TTY: 711) 

Voluntary Long-Term Disability (VLTD)

New York Life1-888-842-4464

County Contacts

Contact the County for the following questions regarding your benefits plan.


Insurance Division
Office of Budget and Finance

400 Washington Avenue, Room 111
Towson, Maryland 21204
Phone: 410-887-2568 or 1-800-274-4302
Fax: 410-887-3820
Mail Stop: 2105

  • Who is eligible for benefits
  • Changes in family status affecting benefits (marriage, divorce, birth or adoption, etc.)
  • Life insurance beneficiary changes
  • Retirement benefits
  • Continuing benefits under COBRA if you or your dependents lose County benefits 
  • Flexible Spending Account (FSA) enrollment and assistance

Baltimore County Retirement Office
400 Washington Avenue, Room 169
Towson, Maryland 21204
Phone: 410-887-8246 or 877-222-3741

  • Questions about your pension benefits or checks
  • Designation of or change to your beneficiary for retirement benefits
  • Changes to your address or other information on file in retirement office
  • Life status changes—death of retiree or beneficiary, divorce

Baltimore County Pay Systems
400 Washington Avenue, Room 169
Towson, Maryland 21204
Phone: 410-887-2420

  • Questions about pay deductions
  • Changes to tax withholding amounts
  • Changes to your direct deposit designation

Baltimore County Office of Human Resources
308 Allegheny Avenue
Towson, Maryland 21204
Phone: 410-887-3120
Fax: 410-887-6073
Mail Stop: 62

  • Coordination of benefits while on leave status
  • Family and Medical Leave Act (FMLA) requests
  • Other Paid or Unpaid Leaves of Absence

Baltimore County Public Library Human Resources
320 York Road
Towson, Maryland 21204
Contact: Mary Wilson
Phone: 410-887-6177
Fax: 410-887-3025

This contact information applies only to Baltimore County Public Library active employees.

Effective January 1, 2019, Baltimore County Government will be administering benefits for Baltimore County Public Library Retirees.

Contact the Baltimore County Insurance Division if you have questions regarding Retiree Health Insurance benefits.

Explore Benefits


Contact Us

Benefits Division

400 Washington Avenue
Towson, Maryland 21204


Monday through Friday
8 a.m. to 4:30 p.m.





Kevin D. Reed