Financial Navigation Partnership
Baltimore County Government and the CASH Campaign of Maryland, which promotes creating assets and savings through programs that offer economic advancement, are now offering referrals to programs and support services that can relieve financial concerns via phone and by appointment.
Callers to Baltimore County 311 will be screened and referred to CASH Campaign to connect with their trained Financial Navigators who will be remotely available to provide guidance over the phone to help residents access available programs and services to manage income disruptions and other financial concerns. Financial Navigators provide one-on-one help to residents to triage personal financial issues, identify immediate action steps to manage expenses and maximize income, and make referrals to other services, such as:
- Temporary Cash Assistance
- SNAP (formerly food stamps)
- Medicaid and Other Healthcare Programs
- Women, Infants and Children (WIC) Program
- Utility Assistance
- Eviction Assistance
- Foreclosure Prevention
- Credit and Financial Counseling
- Resources for Non-English Speaking Residents
Baltimore County 311 is open Monday through Friday, 8 a.m. to 4:30 p.m.
Assistance for Impacted Businesses and Employees
The Department of Economic and Workforce Development has compiled resources for businesses and workers regarding available assistance at the federal, state and local levels.
Maryland Access Point Hotline for Seniors
Seniors can call the Maryland Access Point hotline at 410-887-2594. Calls are answered by a team of Certified Information and Assistance Specialists (CIRS), Monday through Friday, between the hours of 8:30 a.m. and 4:30 p.m.
Internet Access and Public WiFi
WiFi Outside of Public Libraries
The County has installed external WiFi capacity at 10 Baltimore County Public Library (BCPL) branch locations. Residents can access free WiFi in the parking lots of BCPL branches:
Residents will be required to remain in their vehicles or otherwise adhere to all social distancing guidelines. These requirements will be strictly enforced.
Public WiFi Locations Map
Residents can also visit the BaltCo Go-Online Map to find the closest available free internet service throughout the County. Users can search for locations closest to where they live.VIEW THE MAP
Comcast Xfinity Public Hotspots
Any resident can now access hundreds of Comcast public WiFi hotspots throughout the County. Locations are available on Comcast Xfinity's website.
Low-Cost Internet Support
Do you need help accessing affordable WiFi in your home? Comcast and Verizon provide affordable, high-speed internet programs for low-income families.
Comcast Internet Essentials provides affordable internet access for as low as $9.95 plus tax per month. You may qualify for this program if you are eligible for public assistance programs like the National School Lunch Program, Housing Assistance, Medicaid, SNAP and others. Apply today.
Verizon Fios provides access to their 100 percent fiber-optic network for $20 off to those who qualify for their Lifeline Discount Program. All you need to do is apply online, choose a Fios plan, and call 1-800-VERIZON within 90 days to receive their discounted plan and equipment credit.