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Mobile Crisis Team

The Mobile Crisis Team provides health services to persons in mental, behavioral or emotional crisis. They provide an on-site, emergency police response to persons in need of crisis intervention, assess individuals in need of services, offer resources and referrals, and complete emergency petitions when warranted. Specially-trained police officers are paired with licensed mental health clinicians in an unmarked police car and wear plain clothes (khaki pants and black polo shirts).

The team receives calls through 911 as well as the Operations Center's 24-hour Crisis Hotline (410-931-2214). They respond to calls throughout Baltimore County 24 hours a day, seven days a week. The team handles approximately 200 calls per month.

The Mobile Crisis Team can be reached at 410-887-7820 for further information about these services.

System Goals

  • Create a partnership with mental health and police systems.
  • Develop an accessible, coordinated and comprehensive system of psychiatric emergency services.
  • Fill service gaps identified in the emergency system.
  • Appropriately divert persons who have mental illness from the 911 emergency system and hospital emergency departments.
  • Link frequent mental health consumers to the mental health system.
  • Reduce police time on calls associated with mental health consumers.
  • Increase disposition and treatment options for police officers responding to crisis calls.
  • Increase overall treatment satisfaction for mental health consumers.
  • Address the behavioral health needs of consumers in Baltimore County.

The Mobile Crisis Team is part of the Behavioral Assessment Unit under the Baltimore County Crisis Response System (BCCRS) (PDF). The BCCRS program consists of the Crisis Hotline (410-931-2214), In-Home Intervention Team, Urgent Care Clinic, Critical Incident Support Team and Critical Incident Stress Management Team (PDF), Mobile Crisis Team, and Threat Management Team.

Revised October 15, 2019         


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