Office of Information Technology

Rob O'Connor, Chief Information Officer

Baltimore County‘s overall mission is to deliver the highest standard of service to residents, businesses, and visitors to ensure effective, efficient, and ethical stewardship of county resources. The Office of Information Technology (OIT) must strive to make improvements in operational efficiencies, accountability, and overall county employee productivity by implementing IT solutions that are cost effective, innovative, industry-led, and delivering quality IT support and service.

OIT’s vision is to create a technology-led employee and community base that promotes accountability and efficiency through transparency. Providing easy, secured, and reliable access to accurate information and quality services creates a trust between government, its employees, and the people who work, live and play in Baltimore County.

Baltimore County Named Among Top Ten Digital Counties

The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government. It also provides government, education and industry leaders with decision support, research and educational services to help them effectively incorporate new technologies in the 21st century. This survey is conducted in partnership with the National Association of Counties (NACo), an organization that provides legislative, research, technical and public affairs assistance to county governments.

Standards

The County's Technical Standards and Requirements (PDF) maintain consistency and reduce development or purchase of unnecessary solutions. Telecommunication Cabling Standards (PDF) outline the specifications for the installation of voice and data network cabling, including copper, fiber and coaxial, in Baltimore County facilities.

Public Information Act (PIA) Requests

These adopted Regulations (PDF) set out procedures under the Maryland Public Information Act for filing and processing requests to any agency of the County general government for the inspection and copying of a public record of an agency. Learn more about submitting a PIA request.