Baltimore County’s Emergency Notification System (ENS) is a notification tool designed to enhance emergency preparedness and notify residents and businesses in Baltimore County of emergency situations that may require time-sensitive actions.
The system sends a written and recorded message via call, text and email to Baltimore County homes and businesses, providing safety information or instructions. The emergency notification system has been used in Baltimore County for severe weather, hazardous materials spills, widespread utility outages and more.
If you use traditional Verizon phone service only (not including cell service) and do not wish to receive email notification, no action is required. The notification system is able to preload Verizon numbers automatically. However, other providers will need to register to receive alerts via this system.
You should register if:
You do not have a landline phone and rely on a mobile phone.
You want email alerts (including Verizon customers)
You use a provider other than Verizon
You only use non-traditional Verizon phone service
You work in Baltimore County but live outside of the area—register with your work address
If you have traditional Verizon land line service, we already have your phone number. We have both listed and unlisted, business and residential phone numbers within Baltimore County. However, if you would like to receive alerts by email, you must register your email address.
If you have digital, Internet phone service, or your telephone service is not through Verizon, you will need to register your information.
Participants may return to the Self Registration page using a secure login to update personal contact information as often as needed, to ensure data accuracy.
Your phone number can be associated with multiple locations, but your email address can only be associated with one location.
Only public safety issues requiring immediate notification will be sent by the Emergency Notification System.
Your phone number is only used for emergency notifications, and is kept locally. We do not sell or distribute any of your information for any purpose not directly related to emergency notification.
If you have call screening and interception to discourage telemarketers, you may or may not receive the notification. If your telephone system simply requires a valid caller ID, we will get through. Your caller ID will identify the phone call as coming from Baltimore County. However, if your telephone setup blocks or intercepts a caller and waits until the call is accepted, the Emergency Notification System will not be able to get through. During a community disaster, please consider disabling such blocking.
The Emergency Notification System is geographically based. If you live in a remote area and your location is somewhat difficult to find, please consider using the Self Registration to show where your location really is.
Note: Post Office Boxes will not work for the Emergency Notification System.
If your power goes out and your telephone is “corded,” meaning a telephone powered by a phone line, you will still receive a notification phone call. If you have a cordless phone, it will work as long as the base unit has battery or backup power. If you are you are using a cell phone, your cell tower may be affected.
To register, you must have a valid email account. Because of the unforeseen nature of some large-scale emergencies, no one can guarantee that you will receive a notification every time.
Because disasters can cause power and communication interruptions, we recommend having three different methods to receive emergency information. Other ways to receive emergency information include:
- NOAA weather radio
- wireless emergency alerts (built into phones)
- emergency apps, including the FEMA app
- AM/FM radio
Please stay informed by monitoring other public safety warning and information systems.
In order to register, you must agree to the Terms and Conditions below.
User Terms and Conditions
In order to register and participate in the Emergency Notification System, you hereby agree to the following terms and conditions, which Baltimore County may update from time to time without notice to you.
That the Emergency Notification System is intended solely for the benefit of individuals who live, work, own property or attend school within Baltimore County, Maryland.
That the information you provide is true, accurate, current and complete. You are solely responsible for maintaining the accuracy of the information you provide. If you provide information that is untrue, inaccurate, not current or incomplete or the Emergency Notification System Administrator has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete the Emergency Notification System Administrator has the right to terminate your account.
That the Baltimore County Government officials and employees are not guaranteeing that you will receive notification through the Emergency Notification System in the event of an emergency.
That Baltimore County does not make any warranty, express or implied, or assume any legal liability or responsibility, whatsoever, for the accuracy, completeness or usefulness of any information it provides through the Emergency Notification System, or for your registration and participation in the Emergency Notification System.
That you, on behalf of yourself and your heirs, administrators, executors or assigns, hereby release and forever discharge and hold harmless Baltimore County, the Baltimore County Office of Homeland Security and Emergency Management, their officers, directors, managers and employees from ant claims, demands, damages, injuries or causes of action whatsoever which may arise as a result of your registration or participation in the Emergency Notification System.
That Baltimore County reserves the right at any time to modify or discontinue, temporarily or permanently, the Emergency Notification System (or any part thereof) with or without notice.
In addition to the Terms and Conditions above the Baltimore County User Terms are included by reference and can be reviewed.
Agreement to Rules of User Conduct
You and Baltimore County, Maryland desire to facilitate certain transactions pursuant to this Agreement by exchanging documents, records and signatures electronically or by utilizing electronic agents. The use of electronic facilities or agents shall be in accordance with procedures established by Baltimore County, Maryland and their contractors, assigns, and agents as applicable and governed by the applicable provisions of the Uniform Electronic Transactions Act as adopted in the State of Maryland and Baltimore County, Maryland.
Because of the marked increase in the fabrication and proliferation of computer viruses affecting the Internet, we want to warn you about infections or viral contamination on your system. It is your responsibility to scan any and all downloaded materials received from the Internet. We are not responsible or liable for any damage caused by such hazards.
Internet and email communications are not confidential. It is possible that information transmitted to us may be read or obtained by other parties. In an attempt to protect your privacy, our email responses do not include personal account information such as social security numbers or account numbers.
Policy Amendments and Updates