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Records Requests

Recordings are kept for 365 days. For duplicate copies of specific 911 recordings, contact the Records Department by phone 410-307-2006 or email 911records@baltimorecountymd.gov.

HOW TO SUBMIT A NEW REQUEST

  1. Step 1: Complete the Records Request Form

    Complete the Records Request Form(link is external). The 911 Records Department will contact you at the email you provide, so it is essential your contact information is recorded accurately.

  2. Step 2: Submit Payment

    The 911 Records Department will send an email providing information for online or in-person payment. The standard cost of records requests is $20. However, requests requiring extended preparation may incur additional costs.

  3. Step 3: Receive Records

    After payment has been received, the 911 Records Department will begin work on fulfilling the request which may take up to 30 days. Most completed records will be emailed. If the completed record is too large for email, it will be sent via USPS to the mailing address provided.

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Contact Us

911 Communications Center

401 Bosley Avenue
Towson, Maryland 21204

Hours

Monday through Friday
8:30 a.m. to 4 p.m.

Email

911center@baltimorecountymd.gov

Office:

410-307-2000

24-hour Non-Emergency:

410-887-2222
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