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Directory of Consumer Resources

Help is Just a Phone Call Away


Contact Information

Baltimore County Police Department Economic Crimes Unit
for reporting con games, including door-to-door scams


Better Business Bureau, Inc.
to receive information regarding specific companies, and to file complaints against companies


Charitable Organizations Division, Maryland Office of the Secretary of State
for questions and complaints about charitable organizations


Credit Reports
to obtain free annual credit report


Deceptive Business Practices Unit, Consumer Protection Division, Maryland Attorney General's Office
for checking on the complaint history of businesses or individuals, and for filing complaints


Fraud and Abuse Hotline, Office of the Inspector General
for reporting suspected fraud and abuse matters related to Medicare, Medical Assistance, mental health services, medical equipment, etc.


Health Advocacy Unit, Consumer Protection Division, Maryland Attorney General's Office
for filing complaints involving medical billing or reimbursement problems or checking on the complaint history of health care providers and insurers


Maryland's Peoples Law Library
for law related self-help information for Marylanders


Maryland Home Improvement Commission
to verify a contractor's license and ask about complaints filed against a company, or to file a complaint


Maryland Insurance Administration
to verify insurance agent's license and complain about misconduct, and obtain information on automobile, property, health, life and accident insurance


Maryland State Board of Morticians
to verify or to file complaints against funeral homes, funeral directors, morticians, etc.


National Fraud Information Center
information on and filing of complaints against telemarketing and internet fraud

Securities Division, Maryland Attorney General's Office
to register a complaint against, or for information about a financial planner or broker


Maryland Access Point, Baltimore County Department of Aging
for general information for seniors and caregivers, including referrals to State Health Insurance Counseling and Advocacy

TTY: 410-887-3787

U.S. Postal Inspection Service
to report crimes related to postal service, including mail fraud


Revised June 7, 2018         


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