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COVID-19 Coronavirus Updates and Guidance

The County is taking a number of actions to keep residents safe and minimize the spread of COVID-19. Find status information for County operations and services.

Requesting Fire Department Records

Public Records

The Fire Department is the custodian of the following public records:

Public documents regarding storage of various federally mandated chemicals and hazardous materials are maintained by the Maryland Department of the Environment.

Questions regarding public records may be emailed to

Please do not email EMS or Patient Care requests. Follow the detailed instructions below to obtain those records.

Obtaining a Fire Incident Report

A fire incident report is generated by the Fire Department each time a piece of fire apparatus is dispatched to assist with a fire, hazardous materials incident, rescue or other dangerous situation. Fire incident reports are public records, available upon request to anyone.

To request a copy of a fire incident report, print the fire incident report form (PDF) and carefully follow the printed instructions, including the instructions for returning it by mail. There is a $15 fee to obtain a copy of a fire incident report.

Non-Public Records

Obtaining EMS, Patient Care Reports

A patient care report is generated whenever the Fire Department assists a sick or injured person. These reports contain confidential medical information and are not part of the public record. Copies of patient care records are available to our patients, their representatives and others as specified by Maryland Public Health - General, Title 4. Statistics And Records, Subtitle 3. "Confidentiality Of Medical Records."

The Fire Department's policies and procedures for the release of patient care reports comply with restrictions specified under state law. BCoFD strives to make the process of obtaining copies of records as easy as possible for those seeking them. However, to allow for processing time, walk-in requests are not accepted.

There is a $15 fee to perform a record search and provide a copy of a patient care report. The fee must accompany the request.

Please select from the following list to obtain a patient care report.

If none of these options meets your needs, email the Records Office or call 410-887-2071, Monday through Friday, 8:30 a.m. to 4:30 p.m. Maryland law requires that we respond to your request within 20 working days.

Ambulance Billing

Baltimore County bills private insurers, Medicaid and Medicare for ambulance transport costs. County residents are not personally responsible for these costs and should not receive a bill. For billing questions, call the customer service department of our billing contractor, Change Healthcare, a national management company, at 1-866-366-3626.

Attorneys only may email requests for bills to, or fax requests to 1-937-291-0236.

Revised October 31, 2019         


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