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Request Fire Department Records

Maryland law requires that the Baltimore County Fire Department (BCoFD) respond to records requests within 20 working days.

Request Public Records–Incidents and Inspections

BCoFD is the custodian of the public records and reports for:

Request Nonpublic Records–EMS and Patient Care Reports

A patient care report is generated whenever BCoFD assists a sick or injured person. These reports contain confidential medical information which is not part of the public record. Copies of patient care records are available to our patients, their representatives and others as specified by the Health Insurance Portability and Accountability Act and Maryland Public Health-General, Title 4, Subtitle 3, Confidentiality Of Medical Records. BCoFD policies and procedures for the release of patient care reports comply with restrictions specified under federal and state law. 

Effective April 27, and to ensure compliance with federal laws regulating a patient's access to medical records, fees for EMS records are suspended pending completion of BCoFD’s new electronic payment system. Walk-in requests are not accepted and all required documents must be provided.

Ambulance Billing

Baltimore County bills private insurers, Medicaid and Medicare for ambulance transport costs. County residents are not personally responsible for these costs and should not receive a bill. For questions, call Change Healthcare billing at 1-866-366-3626. Attorneys only may email requests for bills to emsattorneyrequests@changehealthcare.com, or fax requests to 1-937-291-0236.

Patient's Rights

The Emergency Medical Services Division (BCoEMS) takes seriously our patients' right to privacy regarding how medical information may be used and disclosed, and how the patient can access this information. The laws and regulations protecting your medical privacy apply whether you received emergency medical services from a career or volunteer unit. 

Safeguarding Protected Health Information

BCoEMS is committed to protecting your health information and is required by law to maintain the privacy of your health information, and to provide you with this Notice of our legal duties and privacy practices with respect to your health information, and to follow the privacy practices described herein. 

BCoEMS reserves the right to change our privacy practices and the terms of this Notice at any time, and to apply the provisions of the revised Notice to your health information that we obtained before revising the Notice. Changes will be posted on this web page and be made available to you at our service locations. You may obtain a copy of this Notice currently in effect by calling 410-887-2071.

Contact

Records Office

700 East Joppa Road
Towson, Maryland 21286

Hours

Monday through Friday
8 a.m. to 4:30 p.m.

Phone

Bureau Chief

Lonnie Ledford

 
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