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Department of Social Services Overview

This is an image of Gregory Wm. Branch, M.D., MBA, CPE.Gregory Wm. Branch, M.D., MBA, CPE, FACP
6401 York Road, Third Floor
Baltimore, Maryland 21212

Phone: 410-853-3000
TTY users call via Maryland relay 7-1-1
Any information provided via this website is protected from disclosure.

Hours of Operation: 8 a.m. to 4:30 p.m.

The Department of Social Services strives to promote individual well-being, stronger families and communities, to protect vulnerable children and adults from abuse and neglect, and to provide support to help people achieve and sustain independence.As a service-oriented agency, we encourage you to use this valuable tool to access our services, get important information or to contact us. You can also sign up to receive alerts, news and information about upcoming events.

Social Services Highlights

  • To report abuse or neglect of a child or adult, call 410-853-3000.

  • For information about Department of Human Resources (DHR) programs or to ask questions about your case, call the DHR Call Center at 1-800-332-6347.

  • Use myDHR to apply for benefits (food assistance, cash assistance, energy assistance and child support), track the status of your application, report changes and review messages. To manage your cash or Food Stamp Electronic Benefits card, create an account online.

  • Visit or download the free mobile app to check out health and dental plans for 2017 and see what financial help you may qualify for. Get the mobile app for Android phones. Get the mobile app for iPhones

  • Got questions about the Child Care Subsidy (CCS) Program or the status an application? Call the CCS hotline at 1-866-243-8796 or visit the Maryland State Department of Education website.

  • Save Time: Send Us Your Paperwork—If you receive benefits from the Department of Social Services, you can save time by sending us your documents. If you have verification paperwork that needs to be turned in, fax them to 410-853-3025 or 410-853-3212, or mail them to:

Baltimore County Department of Social Services
Document Management Center
6401 York Road, First Floor
Baltimore, Maryland 21212

 Services and Resources

If you need help with your Medical Assistance, Food Supplements or Temporary Cash Assistance, call 1-800-332-6347. To report a change call, 410-853-3077. To appeal a case that has been denied, call 410-853-3319.


Revised October 7, 2016        

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