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COVID-19 Coronavirus Updates and Guidance

The County is taking a number of actions to keep residents safe and minimize the spread of COVID-19. Find status information for County operations and services.

District Office Services

EBT Cards and Appeal Hearings Location Changes

Due to renovations, new EBT cards are not currently being issued at the Drumcastle location on 6401 York Road. Replacement cards can be requested by calling 1-800-997-2222 or visiting


In addition, all Appeal Hearings will be held at the Baltimore County Office of Child Support, 170 West Ridgely Road, Lutherville, Maryland 21093, phone: 1-800-332-6347.

The Baltimore County Department of Social Services has five District Offices that are open Monday through Friday from 8 a.m. to 4:30 p.m.

District Offices are in the following locations:

  • Catonsville
  • Dundalk
  • Essex
  • Reisterstown
  • Towson

If you have questions about your case, call the Maryland Department of Human Services Statewide Customer Service Line at 1-800-332-6347.


Eligibility and Application

Revised September 22, 2020         


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