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COVID-19 Coronavirus Updates and Guidance

The County is taking a number of actions to keep residents safe and minimize the spread of COVID-19. Find status information for County operations and services.

Registration

All information provided to CountyRide is used to schedule trips, obtain and account for funding, and assist in long-range planning to meet the transportation needs of Baltimore County citizens.

  1. Download and complete the CountyRide Registration form (PDF). (Forms are also available at our office and senior centers, or via fax or mail.)
  2. Submit your registration form by mail, fax or in person to the CountyRide Office.
  3. Once your registration is processed, you will be mailed a welcome package containing:
    1. The General Information book (PDF)
    2. The Request-A-Trip Brochure (PDF)
    3. A personalized magnet with your Trapeze ID number. If you are a registered client and did not receive your ID number or your ID number is incorrect when you used the system, contact the CountyRide Office.
    4. A letter with step-by-step instructions on how to set up your account.

Persons with Disabilities

The application process certifies that any person with disabilities cannot use public transportation and qualifies the person as eligible to be served by CountyRide. Applications are to be completed by the client and their physician and returned to CountyRide. Some clients with temporary disabilities may receive conditional time or limited access to CountyRide service. The program reserves the right to recertify clients annually, as needed. If the client should need to be recertified, the process allows 30 days for the client to return the form after expiration of the previous registration. An information packet will provide any certification expiration dates.

 
Revised August 10, 2020         

 

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