Skip Navigation

Department of Public Works and Transportation

D'Andrea L. Walker
Acting Director

Anthony Russell
Acting Deputy Director for Transportation

Lauren T. Buckler, PE, CEM, LEED AP
Deputy Director

Submit a Request or Complaint

Report a problem or file a complaint online:

We'll investigate your concern and contact you soon.


Metropolitan District Financing and Petitions—Computes, processes and bills Metropolitan charges.

Flood Insurance Map Information, Basic Services Maps, and Master Plan Amendments have moved to the Bureau of Engineering and Construction.

Water Issues

Baltimore City is responsible for the water service in Baltimore County. There are a number of different issues related to the water service that are handled by Baltimore City, and some that are handled by Baltimore County.

Call Baltimore City for:

  • Water billing or water rates—call 410-396-5398. 
  • Water meter issues—call 410-396-3100.
  • Water quality, such as color, water pressure, etc.—call 443-263-2220.

Call Baltimore County for:

  • Water leaks—call 410-887-7415.
  • Water main breaks—call 410-887-7415. You can use Baltimore City's interactive map to view where breaks have occurred and the status of repairs.
  • Water leaking from fire hydrants—call 410-887-7415.

Sanitary Sewer System Consent Decree

The Consent Decree was brought forth by the Environmental Protection Agency (EPA) and Maryland Department of the Environment (MDE) against Baltimore County, to force upgrades to the aging sewer infrastructure. This was necessary for compliance with the Clean Water Act and the Maryland water pollution control laws with the goal of eliminating sanitary sewer overflows.


  • Utilities—For sewer emergencies, call 410-887-7415.
    • Permitting and monitoring of industrial and commercial wastewater discharge
  • Highways and Equipment Maintenance
    • Performs snow removal
    • Road resurfacing
    • Pot hole repair
    • Roadside mowing and tree maintenance
    • Storm debris removal
    • Street sweeping
    • Driveway access and concrete replacement
    • Curb, gutter and sidewalk repair and replacement
    • Coordinates Emergency Management and Homeland Security with other agencies
    • Manages the Safety and Training program
    • Provides maintenance and repair of county equipment, large trucks, heavy equipment, fire apparatus, etc.
  • Solid Waste Management
    • Coordinates and oversees Collection Connection for trash and Single Stream recycling
    • Oversees disposal of County's trash and recycling
    • Promotes recycling
  • Traffic Engineering and Transportation Planning
    • Installs and maintains traffic signals; traffic signs; traffic calming program
    • Performs and coordinates line painting on county roads
    • Ensures safe and efficient operation of County's highway system
    • Plans for anticipated transportation needs
  • Engineering and Construction
    • Designs County infrastructure
    • Administers prequalification and selection of engineers and contractors; bridge inspections
    • Administers construction contract bidding, processing and inspection for:
      • public roads
      • sewers
      • water lines
      • alleys
      • storm drains
      • bridges
      • shoreline protection
      • dredging and parks
      • property surveys
      • City and County project coordination

Public Rights-of-Way and Sidewalks

Baltimore County is a sub-recipient of federal funds disbursed through State Highway Administration (SHA), therefore the County is required to provide ADA facilities within its public rights-of-way that comply with the Americans with Disabilities Act (ADA) of 1990 and the Rehabilitation Act of 1973 (Section 504). The County's Transition Plan with documentation will outline related existing County programs, policies and procedures.

Other Items of Interest

  • Directory of Services—View an alphabetical listing of County services.
  • Road Closures—View information on roads closed due to repairs, maintenance, flooding, emergencies, etc.
  • Engineering Projects—View a list of current engineering projects.
  • Rural Roads—View information about what they are and related projects.
  • Wise Avenue Bridge—The Wise Avenue Draw Bridge can now be raised and lowered for water traffic with notice to the Department of Public Works and Transportation . To request a bridge opening, call 410-887-8160, Monday through Friday, 8 a.m. to 3 p.m. or the Public Works Dispatch number at 410-887-7415.

Contact Information

County Office Building
111 West Chesapeake Avenue, Suite 307
Towson, Maryland 21204

Phone: 410-887-3300
Fax: 410-887-3406

Revised January 5, 2022         
A new website for Baltimore County

We're working to provide you with a better experience, and want your feedback. Learn more about our project and give your feedback.

Follow Clean Green Baltimore County

a heron standing by a lake

Clean Green Baltimore County provides residents and businesses with the latest news and information on county initiatives, services and resources that support sustainable living.

Did This Page Help?
Fields marked with * are required.
Page Rating*