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Employee Telework Resources

Remote Access to County Applications

Use Citrix Apps to remotely access your County applications and file services.

Find more information about using remote access with Citrix.

WebEx for Online Meetings

Use your personal WebEx meeting room to conduct audio conferences, online meetings and video conferences.

Find more information about how to use and access WebEx.

Jabber for Communications

Use Jabber for non-emergency business communication and collaboration through instant messaging and group chat, voice-to-voice and conference calls, video conferencing and desktop sharing.

Find more information about how to use and access Jabber.

Faxcom for Electronic Faxing

Use Faxcom to send and receive electronic faxes through email, without a fax machine or telephone line. 

Find more information about how to use and access Faxcom.

OWA for Email

You can access your work email using Outlook Web Access (OWA). Using OWA does not require you to remote in to your computer.

The URL to access your email account is Sign in to your email using your Windows login credentials (the login you use to sign in to your PC everyday). 

Additional Help

If you have problems accessing or using Citrix for Remote Access, WebEx, Faxcom or OWA, please review the guides and troubleshooting information. If you are still experiencing problems, contact the Office of Information Technology Service Desk at 410-887-8200.


Office of Information Technology

Historic Courthouse
Room 33
400 Washington Avenue
Towson, Maryland 21204


Monday through Friday
8:30 a.m. to 4:30 p.m.



Rob O' Connor

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