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Notice of Privacy Practices

Effective Date of this Notice: April 14, 2003
Last Revision of this Notice: September 23, 2013

Safeguarding Your Protected Health Information

The Baltimore County Department of Health (BCDH) is committed to protecting your health information. BCDH is required by law to maintain the privacy of your health information, and to provide you with this notice of our legal duties and privacy practices with respect to your health information, and to follow the privacy practices described herein.

BCDH reserves the right to change our privacy practices and the terms of this Notice at any time, and to apply the provisions of the revised notice to your health information that we obtained before revising the Notice. If this occurs, we will post the current version on our website and make it available to you at our service locations. You may obtain a copy of the Notice currently in effect by calling 410-887-2077. TTY users, call via Maryland Relay 711.

Report a Problem about Our Privacy Practices

If you believe your privacy rights have been violated, you may file a complaint. BCDH will take no retaliatory action against you if you make such complaints.

  • You can file a complaint with the County's Privacy Officer.
    Phone: 410-887-2077

  • You can file a complaint with the Secretary of the U.S. Department of Health and Human Services, Office of Civil Rights. You may call the County's Privacy Officer for the contact information.


This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully. You have the right to receive a paper copy of this Notice or an electronic copy by email upon request. This notice is effective on September 23, 2013.

You have a right to:

  • Breach Notification
    You have the right to be notified of a breach involving your information.

  • Request Restrictions
    You have a right to request a restriction or limitation on the health information BCDH uses or discloses about you. BCDH may accommodate your request, if possible, but is not legally required to agree to the requested restriction. If BCDH agrees to a restriction, BCDH will follow it except in emergency situations. You have the right to request that we not share your information about a particular visit with your insurance company as long as you have paid the entire charge yourself.

  • Request Confidential Communications
    Our normal method of contacting you is by mail to your home address and via the phone numbers you provide. You have the right to ask that BCDH send you information at an alternative address or by alternative means. BCDH must agree to your request as long as it is reasonable for us to do so.

  • Review or Request a Copy
    You have a right to review or request a copy of your health information. If your health information or a portion thereof is in paper-only format, there may be a copying and postage fee. You have a right to request what portions of your information you want copied and receive an estimate of the cost. If your records are in electronic format, you may request your information in electronic form and additionally may request that we transmit a copy of that information to a third-party. The request for electronic copy and transmittal to a third party must be requested in a clear, conspicuous and specific manner. We may charge a fee based on cost of labor to produce the electronic copy.

  • Request Amendment
    You may request in writing that BCDH correct or add to your health record. BCDH may deny the request if BCDH determines that the health information is:

    1. Correct and complete;

    2. Not created by us and/or not part of our records; or

    3. Not permitted to be disclosed. If BCDH approves the request for amendment, BCDH will change the health information and inform you, and will inform others that need to know about the change in health information.

  • Accounting of Disclosures
    You have a right to request a list of the disclosures made of your health information for the six year period prior to the date on which the accounting is requested. Exceptions are health information that has been used for treatment, payment, and operations.  In addition, BCDH does not have to list disclosures made to you, to others when based on your written authorization, when provided for national security, or when provided to law enforcement officials and correctional facilities. Additionally, BCDH will provide an accounting for disclosures made through an electronic health record for treatment, payment, and health care operations, but information is limited to the three year period prior to date of request. There will be no charge for up to one such list each year.

You have the right to receive a paper copy of this Notice or an electronic copy by email upon request. You have the right to request this Notice in alternate format by contacting the Office of Communications and Constituent Services by calling 410-887-6092.

How to Exercise Your Rights

Submit your request in writing to:

Privacy Officer
Baltimore County Department of Health
6401 York Road, Third Floor
Baltimore, Maryland 21212

If you have questions and would like more information, you may contact the Privacy Officer at 410-887-2077. TTY users, call via Maryland Relay 711.

Use and Disclosure of Protected Health Information

All services you receive from BCDH programs, regardless of type or location, are legally considered a single record. BCDH employees will only use your health information when doing their jobs. For use and disclosures beyond those described in this Notice, BCDH must have your written authorization. If you give such authorization you may revoke it by notifying the Privacy Officer at the address listed at the end of this section. This revocation shall apply except where we have already used or disclosed information in accordance with the authorization. The following are some examples of our possible uses and disclosures of your health information.

For Treatment

BCDH may use or share your health information to provide treatment or arrange for health related services. Some examples are:

  • Provide a screening, examination, or immunization at a clinic;
  • Make a home visit to assess your needs or provide nursing care;
  • Provide case management services by phone to oversee and coordinate your care;
  • Arrange for services from various county, state, or private organizations;
  • Arrange for transportation to a medical appointment;
  • Share your vaccination information with the State Immunization Registry (IMMUNET); or
  • Use your information to contact you regarding services offered by the Health Department; but you have the right to refuse additional services that you may not want at the time.

To Obtain Payment or Make Arrangements for Payment of a Health Service

BCDH may use and share your health information in order to obtain an authorization from your insurance company or to submit a health care claim. We may also coordinate health insurance benefits between insurance carriers. In certain cases, we may pay for certain medications or other supplies or services. 

For Health Care Operations

BCDH may use and share your health information to evaluate the quality of services we provide and to help maintain the high quality of those services. For example, we may use your information to evaluate our treatment and services which have been provided. We may combine health information about many individuals to research health trends, to determine what services should be offered, or for other similar uses. We may also share your health information with state or federal auditors, as required by law or regulation.

Other Uses and Disclosures Required or Allowed by Law

Contact Us

Privacy Officer

6401 York Road, Third Floor
Baltimore, Maryland 21212


Monday through Friday
8 a.m. to 4 p.m.



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