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Services for Seniors Overview

Baltimore County Department of Health
6401 York Road, Third Floor
Baltimore, Maryland 21212-2130

Phone: 410-887-2754
TTY users call via Maryland Relay
The Department provides language assistance services free of charge to persons with limited English proficiency.

The Baltimore County Department of Health provides a number of services through the Bureau of Community Health Services to help keep residents in their homes. These services are primarily for disabled adults and senior citizens at risk for long term care placement.

Find information on the available services:

Adult Evaluation and Review Services

Adult Evaluation and Review Services (AERS) is a state-mandated program with the goal of reducing unnecessary admissions to state psychiatric facilities, nursing homes and other long term care facilities. At-risk functionally and chronically disabled adults are assessed to determine home and community-based services that will meet their individual needs and enable them to avoid institutionalization and remain as independent as possible in the least restrictive environment.

Case Management Program

Case Management services are designed to assist individuals at-risk for long term care services to remain in the community. Nurses and social workers provide assessment, care plan development, coordination of services and monitoring of those services to enable clients to remain in the community safely.

Any Baltimore County resident may be referred for case management services, which include:

  • A comprehensive evaluation, including functional, medical, psychosocial, financial and environmental components
  • Care plan development to help the client remain in the least restrictive environment
  • Coordination and implementation of public services and follow-up depending upon eligibility and availability

There is no cost for the assessment and case management services.

For more information regarding the Case Management Program, call 410-887-2754, Monday through Friday, from 8:30 a.m. to 4:30 p.m. or send an email to

Community First Choice and Community Personal Assistance Services

The Community First Choice (CFC) and Community Personal Assistance Services (CPAS) programs help provide certain home and community-based services and supports, as an alternative to institutional placement, to eligible individuals who have been determined to require an institutional level of care.

Services include supports planning and assistance with simple daily tasks such as bathing, dressing, grooming, and toileting. Some light household chores and other incidental tasks related to the participant’s health and safety may also be available.

Services are provided in participants’ homes by licensed Residential Service Agencies and monitored by Registered Nurses from the Baltimore County Department of Health.

For more information or to apply for services, contact the Maryland Access Point at 410-887-2594.

Medical Assistance Transportation Grant Program

The Medical Assistance Transportation Grant Program is funded by the State of Maryland and coordinates transportation services for Medical Assistance recipients who reside in Baltimore County and who are in need of transportation to access medically necessary services. This program provides last-resort transportation for ambulatory, wheelchair and stretcher-bound recipients who have no other means available of transport to get to and from medical appointments.

Statewide Evaluation Planning Services

The Statewide Evaluation Planning Services (STEPS) program provides comprehensive evaluation and assists with care plans for individuals requiring long term care. These evaluations are conducted to determine whether community-based services could appropriately substitute for nursing facility care.

Revised August 25, 2021         


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