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New Administrative Service Organization

The transition process to the new Maryland Behavioral Health Administrative Service Organization (ASO), Optum, will include transferring authorizations, claims payment processing, participant history and other information and materials from the former ASO, Beacon. Learn more about provider payments during the transition (PDF) or call 410-887-3828 regarding other questions or additional support.

Baltimore County Department of Health
6401 York Road, Third Floor
Baltimore, Maryland 21212-2130

Phone: 410-887-3828
TTY user call Maryland Relay 7-1-1
The Department provides language assistance services free of charge to persons with limited English proficiency.

The Baltimore County Bureau of Behavioral Health is a unit in the Department of Health that in addition to receiving local funding for its operations, has been designated by the Maryland Behavioral Health Administration as a Core Service Agency. The Bureau functions as the mental health authority for the administration of state funded services for people with mental illness residing in Baltimore County. To learn about the available services for the public or information for professionals, see the links below.

Youth Substance Use Prevention Webinar

Join Officer Jermaine Galloway for this free webinar on Wednesday, May 12, at 4 p.m. as he presents his “High in Plain Sight” program. Learn more.

Services and Resources

24-Hour Hotlines

Baltimore County Crisis Response System
Phone: 410-931-2214

First Call for Help (all types of referrals)
Phone: 410-685-0525 or 211

Grassroots Crisis Line - suicide intervention hotline
Phone: 410-531-6677

Maryland Youth Crisis - suicide and other interventions
Phone: 1-800-422-0009

Sexual Assault and Domestic Violence Hotline
Phone: 410-828-6390

Revised April 19, 2021         


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