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Medical Assistance Transportation

The Medical Assistance Transportation Grant Program is funded by the State of Maryland and coordinates transportation services for Medical Assistance (MA) recipients who reside in Baltimore County, and who are in need of transportation to access medically necessary services. This program provides "last resort" transportation for ambulatory, wheelchair, and stretcher-bound recipients who have no other means available of transport to get to and from medical appointments. 

Schedule Transportation Services

To schedule transportation for medical services, call the Medical Assistance Transportation Program at 410-887-2828, Monday through Friday from 8:30 a.m. to 3:45 p.m., except on holidays.

Inclement Weather

To ensure the safety and well being of all our clients, it may be necessary to cancel rides for routine medical appointments while prioritizing the most serious medical transports during periods of inclement weather. Please call the County or the vendor for questions or concerns about your transport during inclement weather.

Eligibility

This service is available to Baltimore County residents with eligible, non-restrictive Medical Assistance (Medicaid) to medical services that are covered by Medical Assistance and for which there is no other means of transportation.

The Maryland State Department of Health and Mental Hygiene requires medical certification for all recipients. A doctor must certify that the patient is unable to use public transportation due to a specific medical condition. This form must be complete and signed by the patient's doctor. Once the form is completed and signed, fax, or mail it to the Baltimore County Department of Health.

Hart to Heart Wheelchair and Ambulance Rides

Hart to Heart provides transportation covered by Medical Assistance to and from medical appointments as well as discharges and transfers from medical facilities. Wheelchair clients may be riding with other clients and their escorts to and from appointments. It is not a private wheelchair van transportation service. Clients traveling by ambulance will not be riding with other clients as there is only one client per ambulance. Hart to Heart is the contracted vendor for Baltimore County. Hart to Heart may use subcontractors for both wheelchair and ambulance rides.

The Maryland Medical Assistance Program covers the cost of these transportation services. There is no cost to the client provided your trips are prearranged and screened by the Baltimore County Health Department or their representative.

TransDev (Veolia) Rides to Medical Appointments

TransDev provides shared transportation to and from medical appointments covered by Medical Assistance. You may be riding with others to and from their appointments; this is not a private cab service. All TransDev vehicles assigned to Baltimore County are clearly marked with signage that reads BACO MA (Baltimore County Medical Assistance). Look carefully and if you have any questions, ask the driver.

The Maryland Medical Assistance Program covers the cost of these services. There is no cost to the rider.

Contact Us

Medical Assistance Transportation Program

6401 York Road, Third Floor
Baltimore, Maryland 21212

Hours

Monday through Friday
8:30 a.m. to 3:45 p.m.

Phone

 

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