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Francis Scott Key Bridge Incident Updates 
County offices are closed on Monday, May 27, for Memorial Day.

Services for Seniors

The following services are available to help keep residents—primarily disabled adults and senior citizens at risk for long-term care placement—in their home and community:

To learn more about or enroll in any of these programs, call 410-887-2754.

Adult Evaluation and Review Services (AERS)

AERS is a state-mandated program, which provides assistance to functionally and chronically disabled adults who are at risk of institutionalization. AERS staff conduct a comprehensive evaluation to identify home and community-based services that will meet the individual's needs, enable them to avoid institutionalization and remain as independent as possible in the least restrictive environment. Services may include:

  • Evaluation of medical and psychosocial problems
  • Evaluation for alternative living arrangements
  • Referral and linkage to community resources (see directory below)
  • Consultation with professionals and interested parties
  • Coordination of services

Assessment Process

Any resident of Baltimore County in need of a no-cost, long-term care assessment can be referred to AERS. Anyone can make this referral.

  1. An assessment is completed by a nurse or social worker in the patient's current location. 
  2. An individualized plan of care is developed to address identified needs. 
  3. Following an AERS evaluation, the individual may request assistance to obtain the services recommended in the plan of care. Case management services can be provided to those individuals requiring further assistance. 


The below directory is a partial listing of resources compiled by the AERS program. This listing is for information only and should not be considered as an endorsement, recommendation or guarantee for services by the Baltimore County Department of Health.

Case Management 

At no cost, nurses and social workers provide assessment, care plan development and the coordination/monitoring of services, which include:

  • A comprehensive evaluation, including functional, medical, psychosocial, financial and environmental components
  • Care plan development to help the client remain in the least restrictive environment
  • Coordination and implementation of public services and follow-up depending upon eligibility and availability

Any Baltimore County resident may be referred for this program.

Community First Choice (CFC) and Community Personal Assistance Services (CPAS)

The CFC and CPAS programs help provide certain home and community-based services and supports, as an alternative to institutional placement, to eligible individuals who have been determined to require an institutional level of care.

Services include support-planning and assistance with simple daily tasks such as bathing, dressing, grooming and toileting. Some light household chores and other incidental tasks related to the participant’s health and safety may also be available. Services are provided in participants’ homes by licensed Residential Service Agencies and monitored by Registered Nurses from the Department.

For more information or to apply for services, contact Maryland Access Point at 410-887-2594.

Statewide Evaluation Planning Services (STEPS)

The STEPS program consists of a comprehensive evaluations process, which includes:

  • A comprehensive evaluation
  • A multidisciplinary assessment, including the establishment of a plan of care (Note: The assessment is completed in whatever location the client is residing.)
  • Financial eligibility screening
  • Providing information and assistance regarding which available community-based services could substitute for nursing facility care

Any resident of Baltimore County in need of a long-term care assessment or considering nursing home placement is eligible for a STEPS assessment, at no cost to the client. Baltimore County is reimbursed by the State of Maryland for eligible clients.

Contact Us

Department of Health

6401 York Road, Third Floor
Baltimore, Maryland 21212


Monday through Friday
8:30 a.m. to 4:30 p.m.

Request Contact


Health: 410-887-2243

TTY: 711

Acting Director and Health Officer

Della J. Leister, R.N.

Deputy of Finance and Administration

Lawrence Richardson


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