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County offices are closed on Monday, July 4, for Independence Day. 

Notice — All Trash, Recycling and Yard Material Collections scheduled on or after Monday, July 4, will occur one day later that week. Find your schedule.

Request Fire Department Records

New Records Request System

The Baltimore County Fire Department is changing the way it accepts and processes requests for Fire and EMS incident reports. Beginning Monday, June 13, we will transition to an electronic Fire/EMS Report Request Program. You will create a password-protected account that will allow you to submit your request and all required documentation online. Requests will not submit without all required documentation. We will notify you by email if your records have been located, are not releasable or if we need additional information.

The fee is $15 for a Fire Incident Report. The fee is $6.50 for an EMS Report. You will pay electronically through the County’s online payment portal. Please allow at least 24 hours after payment for records to be sent.

Obtain Fire Incident Reports and EMS Reports

Fire Incident Reports are public records of BCoFD responses to fires, rescues, hazardous materials incidents, vehicle crashes and other calls for service. There is a $15 fee for each Fire Incident Report.

Emergency Medical Service (EMS) Reports are patient care reports generated whenever BCoFD assists a sick or injured person. These reports contain confidential medical information that is not part of the public record. Copies of patient care records are available to our patients, their representatives and others as specified by the Health Insurance Portability and Accountability Act and Maryland Public Health-General, Title 4, Subtitle 3, Confidentiality Of Medical Records. BCoFD policies and procedures for the release of patient care reports comply with restrictions specified under federal and state law. There is a $6.50 fee for an EMS record.

 

You will need to provide the date and location of the incident. EMS record requests require various documentation; our Report Request Program will alert you if you are missing required documentation.

We will notify you via email when your Fire Incident Report or EMS Report has been located. You will receive a link to the County's electronic payment portal; after payment is made, the record will be sent to you via email. To comply with privacy laws, EMS records are sent via secure email.

Fire Inspection Records

To request public records of fire code violations for County business properties and other establishments, email fire-records@baltimorecountymd.gov. Provide the name and address of the establishment, the time period involved and the type of violation (if known).

Other Public Information Act Requests

Send other requests for public records under the Maryland Public Information Act  (MPIA) to fire-records@baltimorecountymd.gov. Under the MPIA, agencies may charge a fee to cover the costs of research and record retrieval and preparation.

Ambulance Billing

Baltimore County bills private insurers, Medicaid and Medicare for ambulance transport costs. County residents are not personally responsible for these costs and should not receive a bill. For questions, call Change Healthcare billing at 833-812-0564Attorneys only may email requests for bills to emsattorneyrequests@changehealthcare.com, or fax requests to 1-937-291-0236.

Patient's Rights

The Emergency Medical Services Division (BCoEMS) takes seriously our patients' right to privacy regarding how medical information may be used and disclosed, and how the patient can access this information. The laws and regulations protecting your medical privacy apply whether you received emergency medical services from a career or volunteer unit. 

Safeguarding Protected Health Information

BCoEMS is committed to protecting your health information and is required by law to maintain the privacy of your health information, and to provide you with this Notice of our legal duties and privacy practices with respect to your health information, and to follow the privacy practices described herein. 

BCoEMS reserves the right to change our privacy practices and the terms of this Notice at any time, and to apply the provisions of the revised Notice to your health information that we obtained before revising the Notice. Changes will be posted on this web page and be made available to you at our service locations. You may obtain a copy of this Notice currently in effect by calling 410-887-2071.

Contact

Records Office

700 East Joppa Road
Towson, Maryland 21286

Hours

Monday through Friday
8 a.m. to 4:30 p.m.

Phone

Director

Elise Armacost

 
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