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Critical Incident Stress Management (CISM)

Since 2003, the Baltimore County Fire Department Critical Incident Stress Management (CISM) team has provided around-the-clock peer based support, intervention, and stress management education to career and volunteer emergency responders as well as their families while maintaining the highest level of confidentiality.

Our goal is to reduce critical incident stress on department personnel and prevent the long-term impact from traumatic stress. In addition to individual assistance, the team can be activated for a fatality or serious injury of a member or family member, death or serious injury involving a child, or just about any “bad” call at the recommendation of a coworker.

Critical Incident Stress Management Team

The CISM team is available 24 hours a day by calling the Administrative Duty Officer (ADO) at 410-307-2052. Individual listings of contacts can be found below.


Additional Resources

Police Behavioral Assessment Unit, Mobile Crisis Team
The Baltimore County Crisis Response System (BCCRS) is a collaborative program between the Police Department, Health Department, and Affiliated Sante Group that is designed to provide comprehensive crisis intervention services to persons in a mental health crisis. The Mobile Crisis Team pairs a mental health clinician with a police officer to provide emergency police response to persons in need of crisis intervention. 

Baltimore County Employee Assistance Program 
Baltimore County's Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. For more information, visit the Employee Assistance Program page.


Fire Headquarters

Public Safety Building
700 East Joppa Road
Towson, Maryland 21286


Monday through Friday
8 a.m. to 4:30 p.m.

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