Customer Service Division

400 Washington Avenue, Room 150
Towson, Maryland 21204
Phone: 410-887-2404
Fax: 410-887-3882

Email your questions or comments to financeinfo@baltimorecountymd.gov. 

Mission

The Customer Service Division is comprised of the following:

• Alarm Reduction Team
• Cashiering Section
• County-wide Mail Services Section
• Parking and Automated Enforcement Section
• Taxpayer Services Section
• Deed Transfer and Recordation Section

The goal of the Division is to collect all taxes, fines and fees due to the County while assisting the citizens of the County to resolve their problems and difficulties in a courteous, professional and efficient manner. The employees of the Division dedicate themselves to offer its customers the best service possible.