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Volunteer Ombudsmen Advocate for Nursing Home Residents

The Baltimore County Department of Aging Long-Term Care Ombudsman Program is announcing a unique opportunity for caring, compassionate people to reach out and make a difference in the lives of Baltimore County nursing home residents. Volunteers provide friendly visitation and serve as advocates for residents. As a Volunteer Ombudsman, you will be trained to advocate, help to promote residents' rights and enhance the quality of life of long-term care residents.

Volunteers must be at least 21 years of age and able to make a six-month commitment. Volunteers are asked to visit a nursing home one to two hours a week.

Training Sessions

Training sessions are held each Spring and Fall. Pre-registration is required. Training consists of three full days of classroom instruction. For additional information call 410-887-4200.


Parkville Senior Center
8601 Harford Road
Baltimore, Maryland 21234

(Exit 31A off 695)

To be considered as a potential Volunteer Ombudsman, complete the application (PDF) and mail to:

Baltimore County Department of Aging
Long-Term Care Ombudsman Program
611 Central Avenue
Towson, Maryland 21204

You may also fax to 410-887-8795.

Forms and Additional Information

The following are PDF documents and will open in a new window.

Responsibilities of a Volunteer Ombudsman

Code of Ethics

Conflict of Interest Review

Confidentiality Agreement

Background Investigation Release

Revised April 19, 2018         


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