Baltimore County Department of Aging (BCDA) offers a wide array of options for keeping aging residents connected with today’s technology, including internet discounts as well as the "3Ts" listed below.
Tech Support
Attend a one-on-one tech support session.
Training
Online and in-person options available.
Tools
BCDA can provide available devices to low-income families.
Internet Discounts
BCDA provides assistance to find low-cost internet service through the Affordable Connectivity Program, which offers long-term financial assistance to qualified households of up to $30 a month toward Internet service. BCDA is hosting four ACP sign-up events to get you connected to free home internet and choose the speed that’s right for you. Make an appointment to receive assistance with ACP internet benefits at one of our events.
Tech Support
In partnership with the University of Maryland Extension, BCDA offers free, one-on-one tech support sessions for your personal devices, such as smartphones, tablets, computers and applications like Zoom, Facebook and more.
Our free Tech Helpline is available Fridays from noon to 2 p.m. No need for an appointment, select one of the links below for assistance:
- Join the session online.
Meeting ID: 920 7485 1485
Passcode: bcda4u - Join by phone: 301-715-8592
Meeting ID: 92074851485#
Passcode: *116152#
Training Opportunities
Learn more about the details of the free training courses listed below.
CyberSeniors Technology Mentors
BCDA is partnering with the University of Maryland Extension to offer CyberSeniors classes. CyberSeniors Technology Mentors are young people who have been trained to teach technology to older adults, including the following tips for using your smartphone, tablet or computer:
- Online Games: Entertain yourself with games safety
- Online Photography: Capture and share the best photos
- Genealogy: Discover your family’s history online
- Banking Online: Save time by banking and paying online
- Buy and Sell Online: Buy, swap and sell items on the internet
View dates that sessions are being offered and how to register:
Senior Planet Workshops
BCDA is partnering with Senior Planet from AARP to help older adults over the age of 60 use technology to learn new skills, save money, get in shape and make new friends.
- Smartphone: Discover how a smartphone can help you access the internet when you need it!
- Smartphone Photography: Capture incredible photos on your smartphone.
- Internet of Things: Learn how to safely find thermostats to fitness trackers on the rapidly growing internet.
- Online Health Resources: Find two reputable online resources for researching and evaluating health-related information.
- Video Chat: Connect with family and friends by using popular no- or low-cost video chat apps.
- Video Chat with Friends Workshop: Master how to join a Zoom meeting and navigate the platform to connect with family, friends and coworkers.
- Online Shopping: Discover ways to save money and time by shopping online!
- Protecting Your Personal Information Online: Unearth tips for staying safe online, like safe browsing and how to recognize online scams.
- Computer Essentials—A five-week course that teaches attendees the foundations of using a personal computer to navigate the internet and send and receive email.
- iPad Essentials—A five-week course that teaches attendees the foundations of using an iPad to navigate the internet and send and receive email. iPads will be provided for use in class.
Upcoming Events
Select an event below to learn how to register, or browse the technology resources calendar, or individual calendars for:
- Senior Planet Technology Training: Beyond the Basics
- Tuesday April 16 10:00 AM - 11:30 AM
- Senior Planet Technology Training: Chromebook Essentials
- Wednesday April 17 10:00 AM - 11:30 AM
- Tech Support
- Friday April 19 12:00 PM - 2:00 PM
- Senior Planet Technology Training: Beyond the Basics
- Tuesday April 23 10:00 AM - 11:30 AM
- Tech Support
- Friday April 26 12:00 PM - 2:00 PM
Tools
Through various tablet gift programs, BCDA is able to provide devices, such as iPads and Chromebooks, to low-income families (based on availability).
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