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Help with Medicare

Special Notice to Medicare Buy-In, Medical Assistance

Per guidance from the Medicare Buy-In, Medical Assistance that was extended due to COVID-19 is being stopped and redeterminations have resumed. Please note, if/when you receive your Medical Assistance Redetermination, you are highly encouraged to complete and submit it timely.

Medicare Counseling

Baltimore County's State Health Insurance Program (SHIP) office provides objective education and assistance to individuals eligible for Medicare, a health insurance for people 65 and over, as well as for people with 24 months of Social Security Disability (SSDI). SHIP trains volunteers to be Medicare counselors, Community Educators and Part D Prescription Plan researchers. In addition, SHIP counselors assist Medicare beneficiaries to assess if they are eligible for financial programs which assist with the costs of Medicare and their prescriptions.

Trained SHIP volunteers provide free, unbiased, confidential, one-on-one counseling by phone (in-person during the Fall Part D Open Enrollment) to Medicare beneficiaries and their families. Topics include the following:

New to Medicare

If you're new to Medicare, review the enrollment criteria and learn about Medicare benefits and programs

Part D Open Enrollment

SHIP provides one-on-one assistance with Part D research for Medicare beneficiaries at Senior Centers during the Annual Part D Open Enrollment from October 15 through December 7. The Open Enrollment period is the time to search for the best and least expensive Prescription Drug Plan for 2024. Learn more. 

Educational Programs

Upcoming Events

No events currently scheduled

Additional Resources

Learn more from the following resources:

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Contact Us

State Health Insurance Program (SHIP)

Bykota Senior Center
611 Central Avenue
Towson, Maryland 21204


Monday through Friday
9 a.m. to 4 p.m.