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COVID-19 Coronavirus Updates and Guidance

The County is taking a number of actions to keep residents safe and minimize the spread of COVID-19. Find status information for County operations and services.

COVID-19 Resource Guide

County Executive Olszewski and Baltimore County government are working to protect the health, safety, and well-being of residents. We will continue to provide the latest information available throughout this quickly-evolving public health event.

Hotline for Residents

The Baltimore County Department of Health has issued a hotline for residents to call with questions or concerns about COVID-19. The number is 410-887-3816. The hotline is open seven days a week, from 8:30 a.m. to 5 p.m.

Food Access

For information about food distribution sites, as well as restaurants offering delivery and carry-out, visit our Food Resources page.

Assistance for Impacted Businesses and Employees

The Department of Economic and Workforce Development has compiled resources for businesses and workers regarding available assistance at the federal, state and local levels. To request COVID-19 impact assistance, complete the online form.

Assistance for Farmers

The application for American Farmland Trust's (AFT) Farmer Relief Fund is now available. AFT will award farmers with cash grants of up to $1,000 each to help them weather the current storm of market disruptions caused by the coronavirus crisis. 

Eligible applicants include any small and mid-size direct-market producers. These are defined as producers with annual gross revenue of between $10,000 and $1 million from sales at farmers markets and/or direct sales to restaurants, caterers, schools, stores, or makers who use farm products as inputs. The application (available in both English and Spanish) is easy to complete, but will require applicants to include sufficient detail to ensure AFT is awarding producers that have the greatest needs. Applicants will be asked to estimate their financial loss. 

The initial application period goes until April 23, with grants beginning to be made by May 1. Apply for a grant.

Pet Food Assistance

Assistance for Pet Owners

The Baltimore Humane Society is assisting pet owners who are having temporary financial stress so they are able to keep their pets. Eligible pet owners may come once a month. Staff will portion out a month’s supply of food for a maximum of five cats and three dogs per household. Food is available for indoor, house pets only, and is dependent on supply. Pet owners needing assistance are asked to make an appointment by calling 410-833-8848, extension 2.

Donations to the Pet Food Bank

Donations may be dropped off at the Baltimore Humane Society by placing food items in the donation shed on the right-hand side of the parking lot. All brands of wet and dry cat and dog food are accepted, as well as dog and cat treats and cat litter. Open, unexpired bags accepted. Donations to the food bank may be made directly at the donation shed on Mondays from 9 a.m. to 4 p.m., and Tuesday to Sunday from 9 a.m to 5 p.m. Donation receipts are available on the door.

The Baltimore Humane Society is located at 1601 Nicodemus Road, Reisterstown, Maryland 21136. Find more information about the Bmore Kind Pet Food Bank 

Maryland Health Connection Emergency Special Enrollment Period

The Maryland Health Connection started a new Special Enrollment Period open to uninsured Marylanders who need health coverage during the State of Emergency for Coronavirus (COVID-19) declared by Governor Larry Hogan.

Water Shutoffs Halted

County Executive Olszewski and Mayor Young have announced joint efforts that neither jurisdiction will turn off water service for failure to pay while Maryland is under a State of Emergency.

BGE Disconnections Suspended

BGE is suspending all service disconnections and waiving new late payment charges at least until June 1.

Maryland Access Point Hotline for Seniors

Seniors can call the Maryland Access Point hotline at 410-887-2594. Calls are answered by a team of Certified Information and Assistance Specialists (CIRS), Monday through Friday, between the hours of 8:30 a.m. and 4:30 p.m.

Comcast Disconnections Suspended

In addition to suspending disconnections of service, Comcast Xfinity is dropping late fees, making WiFi hotspots free for everyone to access, making Internet Essentials free for new customers, and pausing their data plan, giving all customers unlimited data with no charge for 60 days.

Auto Insurance Credits and Premium Reductions

With fewer people driving on the roads due to the COVID-19 pandemic, drivers and insurance companies are seeing fewer crashes. Now, insurance companies are announcing new credits and premium reductions for consumers. View a breakdown of what your auto insurance company is providing during this time. 

Internet Access and Public WiFi

WiFi Outside of Public Libraries

The County has installed external WiFi capacity at 10 Baltimore County Public Library (BCPL) branch locations. Residents can access free WiFi in the parking lots of the following BCPL branches:

Residents will be required to remain in their vehicles or otherwise adhere to all social distancing guidelines. These requirements will be strictly enforced.

Public WiFi Locations Map

Residents can also visit the BaltCo Go-Online Map to find the closest available free internet service throughout the County. Users can search for locations closest to where they live.

VIEW THE MAP

Comcast Resources

  • Free “Internet Essentials” Service
    Low-income families who live in a Comcast service area can sign up for 60 days of complimentary Internet Essentials service if you apply by May 13, 2020. To sign up, applicants can simply visit www.internetessentials.com or by calling 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

  • Free Public WiFi Hotspots
    Any resident can now access hundreds of Comcast public WiFi hotspots throughout the County. Locations are available on Comcast Xfinity's website.

Follow Websites and Twitter for Updates

All residents, and particularly those at high risk, should follow CDC guidance

 
 
Revised April 20, 2020