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Water Issues

Baltimore City is responsible for the water service in Baltimore County. There are a number of different issues related to the water service that are handled by Baltimore City, and some that are handled by Baltimore County.

Call Baltimore City for:

  • Water billing or water rates–call 410-396-5398Look Up a Water BillPay Your Water Bill.
  • Water meter issues–call 410-396-3100.
  • Water quality, such as color, water pressure, etc.–call 410-396-5352.

Call Baltimore County for:

  • Water leaks–call 410-887-7415.
  • Water main breaks–call 410-887-7415. You can use Baltimore City's interactive map to view where breaks have occurred and the status of repairs.
  • Water leaking from fire hydrants–call 410-887-7415.

Basement Water Seepage

Basement water seepage problems are private property issues that can cause a homeowner much time, money and frustration. View our fact sheet (PDF) for information on possible causes and solutions you can use.

Water Saving Tips for Homeowners

Provided by:  Maryland Department of the Environment - (MDE)

Do you know how much water you use every day? You'd be surprised! Before you can start saving water, you have to know how much you're using doing common, everyday activities. Each of us uses 50 gallons of water each day. Learn how to save with these water conservation tips, and additional information on the following:

Water Saving Tips for Commercial Businesses

Provided by: Maryland Department of the Environment - (MDE)

Fire Hydrant Use

The use of fire hydrants is restricted to those who have obtained a permits only. Special water meters are issued to commercial users. See the Bureau of Utilities, Fire Hydrant Program for  details and permit application form. You may also download a sample of the Fire Hydrant Connection Permit (PDF) form.

Revised April 18, 2019         


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