Skip Navigation

Water Issues

Report Water Main Breaks, Leaks or Water Problems

Baltimore City is responsible for the water service in Baltimore County. The City handles all issues related to the water service in Baltimore County. Complaints or requests must be reported to Baltimore City. Call Baltimore City at 410-396-5352 or complete the City's online form. City residents should call 311.

Water Main Breaks are also the responsibility of Baltimore City. You can use their interactive map to view where breaks have occurred and the status of repairs.

Water complaints reported for the County, once taken, will then appear on Baltimore City's 311 Service Request Calls page. Check the Water Waste Water layer to the left of the map.

Water Bills

Call Baltimore City at 410-396-5398 or use the following online links.

Basement Water Seepage

Basement water seepage problems are private property issues that can cause a homeowner much time, money and frustration. View our fact sheet (PDF) for information on possible causes and solutions you can use.

Water Saving Tips for Homeowners

Provided by:  Maryland Department of the Environment - (MDE)

Do you know how much water you use every day? You'd be surprised! Before you can start saving water, you have to know how much you're using doing common, everyday activities. Each of us uses 50 gallons of water each day. Learn how to save with these water conservation tips, and additional information on the following:

Water Saving Tips for Commercial Businesses

Provided by: Maryland Department of the Environment - (MDE)

Fire Hydrant Use

The use of fire hydrants is restricted to those who have obtained a permits only. Special water meters are issued to commercial users. See the Bureau of Utilities, Fire Hydrant Program for  details and permit application form. You may also download a sample of the Fire Hydrant Connection Permit (PDF) form.

Revised January 12, 2018         


Did This Page Help?
Fields marked with * are required.
Page Rating*