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Bureau of Utilities

Bureau of Utilities
4421 Bucks Schoolhouse Road
Baltimore, Maryland 21237

Phone 410-887-1836
Fax 410-887-1832

Theodore J. DeBoda, P.E.


  • Construction and Repair Division - Sewer, Water and Storm Drain
    • Provide labor and equipment to repair sewer pipelines and all portions of the storm drain system which are below grade.
    • Support Baltimore City Public Works repair crews in the repair of broken water mains and valves.
  • Pipeline Maintenance Division
    • Responsible for inspecting and maintaining the gravity sewer collection system.
    • Inspection and cleaning of storm drain inlet boxes and drain pipes.
    • Responds to emergency calls to replace manhole covers, relieve sewer backups and overflowing manholes.
    • Pipeline Inspection utilizes closed circuit television, smoke testing, dye testing as well as visual inspection techniques.
    • Maintenance includes the use of cleaning equipment to clear blockages and debris from sewers and storm drain pipes.
    • Administers the Fats, Oil and Grease (FOG) program.
  • Pumping and Treatment Division
    • Responsible for the operation and maintenance of 224 pumps located at 107 sewage pumping stations, one community sewage treatment plant, three treatment and water distribution systems, and approximately 2,000 grinder pump stations.
  • Engineering and Regulation Division
    • Primary responsibility as the delegated authority by the United States Environmental Protection Agency (USEPA) through the Maryland Department of Environment (MDE), is to manage and effectively enforce the Wastewater Monitoring and Analysis Program through permitting, monitoring and analysis of wastewater from industrial and commercial customers.

Contact Us

Have a problem? Want to file a complaint? Call or write us or use our Contact Us form.

Report Water Main Breaks, Leaks or Water Problems

Baltimore City is responsible for the water service in Baltimore County. The City handles all issues related to the water service in Baltimore County. Complaints or requests must be reported to Baltimore City. Call Baltimore City at 410-396-5352 or use the City's 311 web page. City residents should call 311.

Revised November 5, 2018         


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