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Project Portfolio

The Office of Information Technology (OIT) met with all County agencies to identify and prioritize projects for fiscal year 2019 (FY19) that will provide efficiency, cost savings and consolidations, satisfy mandates and enhance public safety and welfare. 

Projects planned for FY19 will focus on enhancing functionality of current applications and leveraging new technologies to provide optimal services to all County constituents. These projects align with OIT’s strategic goals:

  • Provide services and information to citizens by expanding online services and increasing access from mobile and hand-held devices.

  • Promote secure mobile workforce opportunities in order to increase working productively by utilizing devices such as mobile phones, laptops, GPS technologies and tablets.

  • Implement technologies that align with people by conducting business process analysis. This ensures greater project success whether it involves integrating standalone IT systems and enterprise systems or simply improving efficiency and delivering greater productivity within an agency.

  • Ensure all systems, applications and infrastructure are updated, patched and maintained to deliver highly secure and available services for County employees and constituents.

  • Focus on retiring and replacing legacy applications and hardware to minimize technical debt and reduce cost of operations.  

  • Simplify the infrastructure with the expectation to not only save on cost and resources but to render the IT infrastructure stable, resilient, scalable and maintainable.

  • Leverage consolidation opportunities that focus on integrating hardware, software, operating systems and human resources with the purpose of improving operational efficiency, optimizing service delivery and lowering costs.

  • Standardize IT in order to minimize IT costs within an organization by both keeping hardware and software as consistent as possible and aligning with industry best practices for developing a sustainable enterprise environment.

  • Promoting a resilient and redundant infrastructure to protect the County’s critical infrastructure, which is crucial to the safety, security and economic well-being of all County constituents.

Based on current priorities, resources and funding, these are the planned projects for FY19.

FY19 Projects

Title

Description

Public Safety Hardware and Software Upgrades

Upgrade or replace end-of-life hardware, software and infrastructure associated with County Public Safety agencies.

Enterprise Content Management (ECM)

Implement an enterprise-wide solution for document consolidation and management for the entire County.

Environmental Protection Services (EPS) ECM Plans Image Database Replacement

Provide EPS with a document management solution to manage over 20,000 electronic images associated with environmental planning initiatives.

Department of Planning Comprehensive Zoning Map Process (CZMP) 2020

Provide tools to accept, manage and evaluate applications needed to revise Baltimore County’s zoning maps.

Inventory Management System Replacement

Migrate the legacy mainframe inventory tracking system to a new inventory management solution.

Asset Management System (AMS) Replacement of Department of Public Works (DPW) Solid Waste Management Implementation

Migrate DPW’s Solid Waste Work Orders from the CassWorks application to the CityWorks application. 

Learning Management System Implementation

Provide the Office of Human Resources (OHR) with a system to manage County employee trainings. 

Tax and Cashiering System Implementation

Implement a new Tax and Cashiering tool for the Office of Budget and Finance (OBF).

OBF Financial Debt Management Module Implementation

Implement the Advantage Financials Debt Management module that was purchased as part of the Advantage Financials upgrade.

Department of Planning Grant Tracking Implementation

Provide a grant-tracking solution for the effective management of grant funding awarded to the County’s Department of Planning.

Life Insurance Enrollment and Beneficiary Implementation

Activate the Life Insurance and Beneficiary Module with the Beneficiary option in Employee Self Services (ESS) for Baltimore County employees.

Inspections Database Replacement

Replace the Fire Department's current legacy mainframe inspections tracking system with an enterprise inspection system.

Enterprise Service Bus (ESB) Implementation

Implement a software application communication system to act as a universal translator between Baltimore County software applications.

DPW Fleet Management Implementation

Provide DPW’s Equipment Operations Maintenance (EOM) division with a system to manage work orders associated with County Emergency vehicles.

DPW Asset Management System (AMS) Traffic Engineering Implementation

Provide DPW’s Bureau of Traffic Engineering and Transportation Planning (TETP) with the County’s EAM system for work order and asset management.

Baltimore County Public Library (BCPL) Comprise Phase II Implementation

Upgrade the Comprise Software for BCPL, which allows Baltimore County constituents to sign on to BCPL's public computers.

Broadband Fiber Expansion, Phase V

This expansion will focus on providing the same benefits realized in the first phase to remaining elementary and middle schools as well as the Lutherville Laboratory. This phase will continue to provide considerable cost reduction in leased circuits and provides the ability for low-cost fiber leasing for business development.

FY19 Operational Excellence Initiatives

These initiatives will baseline some of the County's current operations and programs, recommending business practices that will improve efficiency and provide sustainable, cost-efficient delivery of services. These projects will optimize operational efficiencies, highlight how reallocation of resources will ensure current demand can be met, identify cost savings and improve customer experience.

 
 
Revised October 11, 2018         

 

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