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Services for HIV Positive Residents

Phone: 410-887-AIDS (2437) or 410-887-2737
TTY users call via Maryland Relay

Case Management

Case management is a client-centered service that links clients with medically appropriate levels of health care and support services. A social worker, nurse or human services worker provides access to a continuity of care, ongoing assessment of the clients’ needs and personal support systems to ensure that clients remain in care. 

Persons who think they need case management can call us for an intake at 410-887-2437. A brief phone interview begins the process. Proof of being HIV positive, proof of income and proof of residency are required.

Health and Social Services

Through case management, clients may be able to receive some of the following services:         

  • Dental Services - Referral to dental providers

  • Emergency Financial Services - Help to pay utility bills and for other emergencies

  • Housing Assistance - Emergency help for rental assistance and a limited number of housing vouchers

  • Medical Care - Care given by Johns Hopkins Hospital working with Baltimore County Department of Health or referral to other providers

  • Medications - Emergency help with payment for medication

  • Outreach Services - Counseling and referral services for those who have dropped out of care or for those not yet getting medical care and other needed services

  • Mental Health Services - Referral to mental health or psychiatric providers

  • Substance Abuse Treatment - Referral to assessment centers

  • Horizons Support Group - Friendship and support given in the Horizons Support Group and Women's Group. (Transportation is provided if needed and refreshments are served at no cost)

  • Transportation Services - Transportation provided for medical appointments and other support services if funds are available

Client Advisory Board

The Client Advisory Board (CAB) is a group of organized volunteers who are dedicated to educating the Baltimore County community on HIV prevention and related issues. The mission of the CAB is to advocate on behalf of the HIV positive or AIDS-infected Baltimore County residents who utilize the Baltimore County Department of Health to access a comprehensive array of high quality, culturally-sensitive, supportive social services that will promote “wellness” and assure client accessibility to informational and educational materials and resources that will prevent disease and disability.

CAB Meetings

Meetings take place the third Wednesday of each month at 1 p.m. The meeting location is:

Baltimore County Department of Health
Drumcastle Government Center
6401 York Road, Third Floor
Baltimore, Maryland 21212-2130

To add an item for discussion to the agenda, email Kristin Arbaugh at or call 410-887-2104.

Revised March 6, 2018         


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