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“Working With People With Disabilities"

A Guide for Responders

Working With People With Disabilities – A Guide for Responders is a 26-minute training video, designed to help personnel from emergency medical services, fire, and police and other agencies and organizations work effectively and compassionately with persons with disabilities. Working With People With Disabilities was produced by the Baltimore County Fire Department in cooperation with the Baltimore County Commission on Disabilities.



This training tool is endorsed by:

  • Maryland Department of Disabilities
  • Governor’s Office of the Deaf and Hard of Hearing
  • Maryland Institute for Emergency Medical Services Systems (MIEMSS)
  • Maryland Fire and Rescue Institute (MFRI)
  • Maryland State Firemen's Association (MSFA)
  • Maryland Police and Correctional Training Commissions
  • Other public agencies and private advocacy groups

The video was intended as training for emergency medical services, fire, and law enforcement personnel who respond to emergency incidents involving persons with disabilities. However, it includes information useful to anyone who works with persons with disabilities, including first-person accounts from people with a variety of disabilities.

Copies Distributed Nationwide

More than 1,200 copies of the video have been distributed in response to requests from a wide range of agencies and organizations from across the U.S. and Canada. 

In addition to public safety agencies, the American Red Cross, Central Maryland Chapter, the Baltimore County Department of Social Services, and the Baltimore County Department of Aging and other similar organizations use this training resource.

Revised April 6, 2016         


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