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COVID-19 Coronavirus Updates and Guidance

The County is taking a number of actions to keep residents safe and minimize the spread of COVID-19. Find status information for County operations and services.

Children and 911

Cellphone Sally at an event.

Teaching children about 911 can help them get assistance on the scene quickly when the unexpected occurs. Begin teaching children the following at age three:

  • Their full names, parents’ names, home address and phone number
  • What an emergency is and when to call 911
  • How to hold the phone properly and speak clearly into it
  • Not to call 911 as a joke or prank
  • Not to be afraid to call 911

Teaching Tips

Talk to your child about people in the community who are known for helping—firefighters, police officers, doctors and nurses. Explain that the 911 calltaker on the other end of the call helps us, too—they ask questions and listen so they can send the right person to help. Tell your child to stay on the phone until 911 says it’s okay to hang up, even if they called 911 by accident.

Role-play with your child. Show them how to call 911 on a phone and then let them do it for themselves. Periodically review the information you explained and repeat the role-play so it stays fresh in your child’s mind.

Remember that a cellphone with power can call 911 even without active cell service.

Classroom Presentations

Baltimore County 911 is committed to teaching children the proper use of 911 and is available to present a demonstration to your class. Schedule a demonstration by emailing

More Resources

Revised April 4, 2019         


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