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COVID-19 Coronavirus Updates and Guidance

The County is taking a number of actions to keep residents safe and minimize the spread of COVID-19. Find status information for County operations and services.

Emergency Communications Application Process

Applicants for the Emergency Communications Technician Trainees (ECT-T) position must successfully complete the steps below.

Step 1: Apply Online

Complete the online application for the ECT-T position. (The online application will be posted when hiring for the position begins.)

Step 2: Take the Online Test

If you meet the minimum job qualifications as listed on the application, you will receive an email with a link to take an online test which evaluates data entry, multitasking and other job-related skills. You will be notified of your results within 10 days.

Applicants who pass this test will receive an email with initial paperwork and information about scheduling their Criticall exam (see steps three and four). 

Step 3: Complete Initial Paperwork

Those who pass the online tests must complete the following documentation to initiate a preliminary background check:

  • The Integrity Statement Booklet (documents your background)
  • A waiver that allows us to gather information about your background
  • A waiver that allows us to conduct a credit check
  • The Job Applicant Fact Information Sheet which explains the duties, expectations and benefits of the ECT-T position

You must bring all of this required paperwork with you to your Criticall test.

Step 4: Take the Criticall Test

Applicants who pass the online test will be scheduled for the Criticall test. This test evaluates data entry, decision-making, multitasking, summarizing information and other job-related skills. The Criticall test is administered in-person at a designated County site. You must bring all of the required paperwork from the previous step with you to the Criticall test.

Step 5: Interview

Applicants who pass both the online and Criticall tests, and the preliminary background investigation, will be contacted to schedule an interview.

Step 6: Pass the Background Investigation

Applicants who pass the interview will need to complete the Personal History Statement (PHS) booklet. The information you provide is used to conduct a comprehensive investigation. This investigation includes:

  • Employment history
  • Criminal record and arrest history
  • Driving record
  • Credit history
  • Military history
  • Education
  • Personal references
  • Residential history
  • Fingerprinting
  • Interview with the background investigator (the background investigator will contact you to schedule)

Your background investigation can take several weeks depending on the number of references you have provided, how quickly the references respond, the number of jobs you have held, etc.

If you have questions about the background investigation or how to complete the PHS booklet, contact the background investigator at 410-307-2038.

Step 7: Pass the Physical Examination

Applicants who pass the preliminary background investigation will be notified that they will undergo a physical examination. This examination is completed by a certified physician contracted by Baltimore County and includes vision, hearing and drug screenings.

Application Review Process

The application review, testing and background investigation can take several weeks or months to complete. The length of the hiring process depends on many factors, including:

  • The number of applicants—the more applicants we have to interview, the longer the entire process will take
  • How quickly your references respond during background investigations

You will be contacted about the outcome of the application process. The Baltimore County 911 Center is an equal opportunity employer.

Revised May 14, 2020         


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