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COVID-19 Coronavirus Updates and Guidance

The County is taking a number of actions to keep residents safe and minimize the spread of COVID-19. Find status information for County operations and services.

911 Communications Center

The call center employees at work.

The 911 Center is not currently hiring. Sign up to receive email notifications when open 911 Telecommunications positions are posted online.

The Baltimore County 911 Communications Center is operational 24 hours a day, 365 days a year. 911 Center personnel are the first of the first responders, providing the vital first link in the chain of public safety when handling emergency calls from citizens for the Police and Fire Departments. ​

The 911 Center is one of the three largest Public Safety Answering Points (PSAP) in Maryland—receiving an average of 2,200 calls a day and employing nearly 200 dedicated men and women who serve our community.

Making a 911 Call

911 personnel are trained to handle emergency situations and will ask questions designed to get help to your location quickly. Stay calm while answering all questions and provide specific location details—street names, landmarks, names of businesses and apartment numbers—to help to pinpoint your exact location.

If there is a crime in progress or you need immediate medical or police assistance, call 911.

Reporting Non-Emergencies

By Phone

Baltimore County's 10-digit, 24-hour phone number for reporting non-emergencies is 410-887-2222.


For your convenience, online reporting is also an option for some non-emergencies, including lost or stolen property, destruction of property and abandoned vehicles.

Revised May 14, 2020         


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