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Cigna Home Delivery Pharmacy

As a Cigna customer, you’ll have access to Cigna Home Delivery Pharmacy – designed especially for individuals who take prescription medications on a regular basis, such as those used for diabetes, asthma, heart conditions, high blood pressure and more.

Enjoy the following services:

  • Easy refills – up to a 90-day supply means fewer refills
  • Reminder service to refill or take your medication available through Cigna CoachRx
  • Our free QuickFill service will call or email you when it’s time to refill your prescriptions
  • Fast answers from Cigna pharmacists 24 hours a day, 7 days a week by calling 1-800-285-4812

Place an Order

Once we receive the prescription from your doctor, our team of expert pharmacists will fill your prescriptions and ship them right to your mailbox in about five to seven business days.

By Phone

  1. Have your medication, doctor’s name and your credit card information ready.
  2. Call 1-800-285-4812.
  3. Cigna will request a prescription from your doctor for a 90-day supply with refills.

By Mail

  1. Request a prescription from your doctor for a 90-day supply of your medication with refills.
  2. Download an order form from the pharmacy section on
  3. Mail the completed order form, prescription and payment to the address listed on the order form.

Order a Refill

Refills can be made after the “refill after” date, which can be found on the corner of the prescription bottles. You can expect to receive your refills in two to three days.

By Phone

  1. Call 1-800-835-3784
  2. Press option one to place a new order or a refill

Refill Online

Visit to refill online.


Call 1-877-259-8467 and ask one of our customer service representatives to enroll you in QuickFill. QuickFill is a free refill reminder service from Cigna Home Delivery PharmacySM that lets you know, via email or phone, when your prescription is about to run out – and lets you fill it at the same time. Create a custom PIN and the next time you need to refill your medication, QuickFill will remember your RX numbers.

Order a Prescription Renewal

When you are out of refills you will receive an automated phone call letting you know that you need to obtain a new prescription from your doctor. If you call our customer service team at 1-800-835-3784, we will reach out to your doctor for a new prescription for you. The process can take from five to seven business days.

Specialty Drugs

Specialty medications are used to treat rare and chronic diseases like multiple sclerosis, hepatitis C and rheumatoid arthritis. Although some are oral medications, the majority of specialty drugs are injected and require close supervision and monitoring of therapy for safety and effectiveness. Cigna Specialty Pharmacy Services is dedicated to addressing all of your specialty medication needs. Call 1-800-351-3606 to switch your specialty medications.

Revised May 15, 2019         


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