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COVID-19 Coronavirus Updates and Guidance

The County is taking a number of actions to keep residents safe and minimize the spread of COVID-19. Find status information for County operations and services.


CountyRide has implemented several actions to minimize the risk of spreading COVID-19. To ensure the safety of passengers and drivers, a maximum of two passengers are allowed on the bus for each trip to maintain social distancing, and all passengers and drivers are required to wear a mask. Rides are now being provided to any location within the county except for senior centers, which remain closed at this time. 

CountyRide provides specialized transportation services to Baltimore County residents 60 years of age or older, persons with disabilities ages 18 to 59, and rural residents of all ages. Destinations include medical appointments, shopping and other general purpose trips.

CountyRide's buses have easy, low-step entrances, and all can accommodate wheelchairs. Escorts may accompany riders needing special assistance at no additional cost. Each CountyRide driver has a commercial driver's license with a passenger endorsement indicating that he or she has passed special written and road tests. All receive ongoing monitoring, training and biannual certification in CPR and first aid. Drivers wear uniforms and vehicles are clearly marked for easy identification.

Hours of Operation

Office hours of operation are Monday through Friday, from 8 a.m. until 4 p.m. Buses operate Monday through Friday, from 7 a.m. until 5 p.m.


CountyRide's transportation program receives the financial support of 15 medical facilities that contribute to the public-private partnership program. CountyRide only operates within Baltimore County except for traveling to the Partnership Hospitals:

  • Franklin Square Hospital Center
  • Good Samaritan Hospital
  • Greater Baltimore Medical Center
  • Johns Hopkins Bayview Medical Center
  • The Johns Hopkins Hospital
  • Kernan Hospital
  • Kennedy Krieger Spinal Institute
  • The League for the Handicapped
  • Mercy Medical Center
  • Northwest Hospital Center
  • St. Agnes Hospital
  • St. Joseph Medical Center
  • Sinai Hospital of Baltimore
  • Union Memorial Hospital
  • University of Maryland Medical Center

CountyRide can be contacted from 8 a.m. until 4 p.m. at 410-887-2080, Monday through Friday. For cancellations, call 410-887-4565, available 24 hours, to cancel a trip.

For after hours or weekends, rides may be requested using the Interactive Voice/Interactive Web Response system (IVR/IWR). To request a ride using the IVR please call 410-887-2080 and follow the prompts. To request a ride using the IWR please go to the Interactive Web Response System.

For additional information about transportation for seniors, individuals with disabilities or rural residents in Baltimore County, refer to the appropriate web pages:

Additional information may be obtained by calling 410-887-2080 or you may also send an email to Information and procedures regarding CountyRide are subject to change.

Registration forms may be faxed, mailed or hand delivered to the CountyRide office, at 611 Central Avenue, Towson 21204.

Title VI Policy

CountyRide, Baltimore County Department of Aging assures that no person shall on the grounds of race, color, national origin, as provided by Title VI of the Civil Rights act of 1964 and the Civil Rights Restoration Act of 1987 (PL 100.259) be excluded from participation in, be denied the benefits of, or otherwise subjected to discrimination under any program or activity.

File a complaint using the Title VI Complaint Form (PDF), or for more information, please contact:

Deputy Director
Baltimore County Department of Aging
611 Central Avenue
Towson, Maryland 21204

Revised June 15, 2020         


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