Office of the Americans with Disabilities Act Coordinator

Overview

It is the policy of Baltimore County Government to provide equal access for people with disabilities to all of its programs, services and activities. The Office of the Americans with Disabilities Act (ADA) Coordinator was created to insure that this policy for people with disabilities is maintained. It provides assistance to persons with disabilities who wish to engage or participate in County programs and services as fully as those without disabilities. It also provides assistance to County agencies to ensure that their programs, services and activities satisfy the requirements of the ADA.

The Office of the ADA Coordinator is responsible for:

Responding to citizen requests for access to County programs, services and activities
Coordinating County agency ADA compliance
Investigating any public complaint alleging noncompliance with the ADA
Managing the County ADA Transition Plan—The Matrix for the Accessibility of Public Buildings

Contact for Reasonable Accommodation

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service or activity of Baltimore County Government, should contact the Department of Planning as soon as possible, but no later than five work days before a scheduled event.

Department of Planning
105 West Chesapeake Avenue
Towson, Maryland 21204
Phone: 410-887-3580
Email: ada@baltimorecountymd.gov

Main Offices

Joy Schaefer, ADA Coordinator
Office of the ADA Coordinator
111 West Chesapeake Avenue, Room 105
Towson, Maryland 21204
Phone: 410-887-3353
Fax: 410-887-5708
TTY: Maryland Relay–711
Email: ada@baltimorecountymd.gov