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Workforce Development Services Overview

The Department of Economic and Workforce Development (DEWD) plays a unique role in the workforce development arena by acting as a broker for initiatives designed to develop a skilled workforce. 

The Agency's customer base includes the Baltimore County business community, job seekers and students. Through a combination of federal, state and county financing the DEWD provides streamlined, comprehensive, and individualized services developed in response to local market and industry needs.

The Baltimore County Local Workforce Area Plan has been submitted to the Governor's Workforce Development Board and the Maryland Department of Licensing and Regulation for review. This document outlines how Baltimore County will work to achieve the vision of a job-driven workforce system that helps job seekers and workers access employment, education, training, and support services to succeed in the labor market and match employers with the skilled workers they need to compete in the global economy. 

Services for Developing a Skilled Workforce

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We are part of Maryland Jobs Now (MJN). MJN is a network of high-performing, results-oriented workforce organizations that invest in employment and training strategies, services and initiatives which afford Marylanders good paying jobs in a thriving economy. Maryland job seekers should know where to go to find jobs, and companies should know where to go to connect to workforce talent.

Business Services
Business Services assist new and expanding businesses, provide assistance to recruit and retain a skilled workforce, workplace training and education is available as is assistance with workforce downsizing.

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Job Seeker Services
Job Seeker Services provides career consultation and development resources and services, career placement assistance and career training resources may be available to those who qualify.

Youth Services
Youth Services oversees County programs for in-school and out-of-school youth ages 14 to 24. Youth Services and participating partners provide opportunities that improve job and career options for Baltimore County's youth by implementing an integrated, job-driven workforce system that successfully supports youth with obtaining career and education goals.  

Maryland Tech Connection

Maryland Tech Connection (MTC) (PDF) is a statewide grant-funded program serving long-term underemployed and unemployed by preparing them for middle-skilled and high-skilled occupations in information technology and biosciences. A unique two week career restart boot camp will be delivered to all enrollees that will help them reimage their job search and develop a dynamic self-marketing portfolio. Strong industry engagement will be key in this program with strategic partners including the Society of Human Resource Management (SHRM) of Maryland and the Maryland Employment Advancement Right Now (EARN) initiative in biotechnology, cyber security and healthcare IT. 

Certifications or Credentials (PDF) (based upon availability)

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  • Short-Term IT Certifications - Programming and Software Development, Systems Administration and Analysis, Cloud Technologies, Information Assurance, and Healthcare IT 
  • Short–Term Biosciences Credentials - Green Belt Process Improvement, Protein Purification, Process Development, and Overview of Clinical Trials, Lab Associates Certification, and BioWorks Industry Skills Certification
  • Career Pathways Biosciences Credentials - Certificate in Biotechnology
  • Career Pathways IT Credentials - STEM Consortium Cyber Technology Certificate, Cyber Foundations Certificate, Cyber security Certificate, and Cyber Development Certificate

To learn more and find out how to register for an upcoming information and assessment session held at the American Job Center in Randallstown, contact Adrienne Coleman at or 410-887-0953. All activities associated with Maryland Tech Connection are at no cost to participants.

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Workforce Development Report

Five Year Workforce Investment Act Plan
Workforce Development makes its Five Year Workforce Investment Act (WIA) plan available to the public. The most recent Five Year Plan is for program years 2012 to 2016 (PDF).

The Baltimore County American Job Centers provide equal opportunity and access to all of its services, resources and programs. Auxiliary aids and services are available to individuals with a disability and or those needing language interpreter services with advanced request. TTY users call via the Maryland Voice Relay Service at 711.


Revised August 24, 2016        

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