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Help Using This Web Site

Welcome to the web site for Baltimore County, Maryland government. We developed this page to highlight some features of the web site,  to help you navigate the site more easily and to share the answers to questions frequently asked about the site.

  • Need help finding what you are looking for on the site?  Learn more about the site's Navigation Tools.
  • What are some of the highlights of the site?  Learn more about Site Highlights.

Optimized for Internet Explorer

The Baltimore County web site supports works best in Internet Explorer 5.5  and above or Netscape 6.0 and above.

Frequently Asked Questions

Here are the answers to questions and concerns directed to the Webmaster about the site:

Q:  I am having a difficult time downloading PDF documents, what should I do?
A:  To view or print PDF
documents, you will need a product such as Adobe's free Acrobat Reader. If you continue to have difficulty opening the PDF document in your web brower, you may want to save the document to your desktop first and then open it directly in Acrobat Reader. 

Get Acrobat Reader

Q:   I had previously bookmarked the pages I visit frequently but the links no longer work.
A:  Baltimore County redesigned and reorganized its web site on December 15, 2002 to help readers more easily find up to date and relevant information. The Home Page address remains the same,  but the web addresses for most of the internal pages has changed.  As a result, bookmarks or favorites saved prior to December 15, 2002 will not work.

If you know the old web address, you can often find the correct page by removing /p.cfm/ from the web address or url.  You also will need to change .cfm at the end of the address to .html.

Alternatively, you can find the correct page using the Directory or the Baltimore County Site Search engine in the upper right corner of any web page.

When you find the page you need, please update your bookmark.


 

 

Q:   When I  selected a link from an external search engine, such as Google, or from another web site to the Baltimore County web site, I received an error message. 
A:   Baltimore County redesigned and reorganized its web site on December 15, 2002 to help readers more easily find up to date and relevant information. The Home Page address remains the same,  but the web addresses for most of the internal pages has changed.  As a result, links from external search engines and other web sites to internal pages of the Baltimore County site did not work immediately after the change.

Baltimore County has contacted the major search engine sites and requested that they re-index or update the links. Additionally, as we become aware of other sites with broken links to Baltimore County pages, we are contacting those sites and asking them to update their links as well. You can help by reporting broken links when you find them. Be sure to note the address of the web page where you originally encountered the broken link.

If you receive a Page Not Found message, you can often find the correct page by removing /p.cfm/ from the web address or url.  You also can find the correct page using the Directory or the Baltimore County Site Search engine in the upper right corner of any web page. When you find the page you need, please update your bookmark.

 

Feedback 

If you have found broken links, misspellings and outdated information on the Baltimore County web site, please report it using our online form.

Alternatively, if there is new information or a service that you would like to see on the Baltimore County site, please use our online suggestion form.

Revised September 12, 2003


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