Baltimore County News
By Lynn McCamie, Baltimore County Department of Aging
The population in need of long term care services is a growing community and they need your help to protect their rights.
The Ombudsman Program protects the rights and well-being of residents in long-term care facilities, nursing homes, assisted living facilities, rehab units and continuing care retirement communities.
Being a Baltimore County Department of Aging Ombudsman offers a tremendous opportunity to meet and advocate for residents. Certified Ombudsmen:
- Help residents investigate and resolve complaints through the use of advocacy, negotiation and mediation skills.
- Educate residents, family members and nursing home staff about residents' rights.
- Aid resident and family councils to identify and resolve group concerns.
- Clarify and communicate concerns to appropriate staff members and help all parties involved find acceptable solutions to problems.
- Improve the quality of life of long-term care residents.
If you are interested in making a difference, be a superhero. Put on your cape and volunteer. Call the Baltimore County Department of Aging at 410-887-4200 or email email@example.com.