Bureau of Utilities

11112 Gilroy Road, Suite 104
Hunt Valley, MD 21031
410-887-1895
FAX: 410-887-1832
Email: utilities@baltimorecountymd.gov

William H. Frankenfield
Bureau Chief

Functions

• The round-the-clock operation, maintenance and repair of
  • 3,000 miles of sanitary sewer pipeline
  • 116 sewage pumping stations
  • Community treatment plant (Richlyn Manor)
  • Community wells (Sunnybrook & Phoenix)
  • 14,000 storm drain inlet boxes
• Baltimore County Information Line operates 5 days per week daytime 410-887-0000
• Public Works Communications, 24 hours per day-seven days per week 410-887-7415
• Issuance of Fire Hydrant meters to permit holders
• The monitoring and analysis of
  • industrial wastewater discharge
  • commercial wastewater discharge
• Permitting of Industrial and Commercial users of the sanitary sewer system

The Bureau of Utilities is comprised of four (4) divisions. We have listed these divisions with some of their main duties below:

Pipeline Maintenance Division
Emergency Sewer Service 410-887-7415                            
Storm Drain Service 410-887-7428
                                  
This Division is responsible for inspecting and maintaining the gravity sewer collection system and for inspection and cleaning of storm drain inlet boxes and drain pipes. The Division also responds to emergency calls to replace manhole covers, relieve sewer backups, and overflowing manholes. Inspection utilizes closed circuit television, smoke testing, dye testing as well as visual inspection techniques. Maintenance includes use of cleaning equipment to clear blockages and debris from sewers and storm drain pipes.

Sewer, Water and Storm Drain Construction/Repair Division
(Halethorpe)
410-887-1887
                             

The Construction division provides labor and equipment to repair sewer pipelines and all portions of the storm drain system which are below grade. They also support Baltimore City repair crews in fixing broken water mains and valves.

Pumping and Treatment Division (Fullerton)
410-887-5325

This Division is responsible for the operation and maintenance of 224 pumps located at 107 sewage pumping stations, one (1) community sewage treatment plant, three (3) treatment and water distribution systems, and approximately 800 grinder pump stations. 

Engineering and Regulations Division (Fullerton)
410-887-5348
                                  

This Division's primary responsibilities as the delegated authority by USEPA through MDE are to manage and effectively enforce the Wastewater Monitoring and Analysis Program through permitting, monitoring and analysis of wastewater from industrial and commercial customers.

Revised July 3, 2007