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Collection Troubleshooting Guide

Listed below are some common reasons why your trash, recycling, or yard material may not have been collected.

Trash or Recycling:

  • Your trash or recycling container had a filled weight of more than 40 pounds.
  • Your trash or recycling container had a capacity greater than 34 gallons.
  • Your trash or recycling container had a lid permanently attached by rope, wire, chain, springs, or by other means.
  • Your trash or recycling was not placed out the night before scheduled collection.
  • Your recycling container was not clearly designated for recycling use only.
  • Your materials were set out on the wrong day.

Yard Materials:

  • Branches and limbs were not tied in bundles weighing 30 pounds or less.
  • Branches and limbs were wider than 3 inches and longer than 3 feet.
  • Your yard material was in a trash can.
  • Your yard material was mixed with trash.
  • Your materials were set out on the wrong day.

Please check our collection set-out guide for detailed rules and regulations.

For more information about County collection, please visit the collection overview page or call 410-887-2000.

Revised September 4, 2012

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