- My home gets flooded from stream flow. Who should I call?
- An inlet in my street is clogged causing flooding. Who should I call?
- The stream next to my house is causing my bank to erode.
- My house gets flooded from runoff from a County road. Who should I call?
- I live next to a stream, where can I go to see the floodplain boundary?
- I have flooding on my property but it does not appear to be related to a maintenance problem. What should I do?
- My basement is wet every time it rains. Can you fix it?
- What is the status of a storm drain project?
A. Call the Bureau of Highways at 410-887-3560. They will investigate and determine if any debris or culvert blockage exists and refer the problem to Storm Drain Design if assistance is needed.
A. Call the Bureau of Highways at 410-887-3560. They handle roadway maintenance problems and will unclog the inlet.
A. Call the Department of Environmental Protection and Sustainability at 410-887-3733. They handle all complaints involving stream erosion.
A. The Bureau of Highways at 410-887-3560 will investigate complaints involving insufficient or undersized culverts or inlets. They will refer the problem to Storm Drains Design if assistance is needed.
A. The Department of Public Works maintains a library of floodplain maps and is the local repository for the Federal Flood Insurance maps. Flood Insurance Rate Map (FIRM) copies and assistance can be obtained through the Director of Public Works. For more information, visit the Department of Public Works in Room 307 of the County Office Building or call 410-887-3984.
A. Call Storm Drain Design 410-887-3711 to report the problem. In this type of situation, we need to investigate to determine the best approach. We will either route the information to the proper agency or send a staff member to visit the site to determine the proper course of action.
A. Baltimore County is not permitted by the County Code to make improvements to private property. View a fact sheet (PDF) with advice for implementing a solution or hire a private contractor.
A. Call Storm Drains Design at 410-887-3711 for information regarding design and scheduling of projects prior to construction. Call the Construction Contracts Administration at 410-887-3461 for information regarding the construction status of a project.
Revised June 15, 2016