Administrative Care Coordination (Healthy Kids)

The goal of Administrative Care Coordination Unit (ACCU) is to improve the utilization of health care services among various vulnerable populations in the county. The unit Provides education and short term case management to clients accessing care in Health Choice.

The unit assists HealthChoice MCOs in providing care for HealthChoice enrollees by providing education, advocacy and follow-up care services for non-compliant clients. The staff also provides education to community groups, schools and other health care providers. It also provides limited case management required by the Healthy Kids (EPSDT) Program to infants/children up to 21 years of age to ensure access to preventive health services.

Care Coordination: Non-compliance

The ACCU will work collaboratively with the health care providers/MCOs to bring such non-compliant clients back into care. This collaborative effort will continue until the client is back into compliance.

Special populations that are targeted for nursing intervention:

• Children birth to 2 years who have missed two consecutive Healthy Kids appointments.
• Children under 21 years including children with special health care needs; who have missed two consecutive appointments for follow-up treatment.
• Pregnant women who have missed two consecutive prenatal appointments.
• Other members of special populations as defined in HealthChoice who have missed three consecutive appointments. These populations include:

Location

The public health nurses serve consumers in the entire Baltimore County area.

Hours

Services are provided Monday through Friday 8:30 a.m. - 4:30 p.m.

Contact

Services may be obtained by calling 410-887-8741, or send a Child Health Services Request Form.

Revised February 9, 2006