Administrative Team

The Administrative Team handles complaints and concerns from the public, from consumers and their families as well as providers of service.  County Residents wishing to make a complaint or concern known to our Bureau may contact our office at 410-887-2731. Some complaints can be handled and resolved at the Bureau level while others may need the involvement of such entities as the Department of Health and Mental Hygiene's Office of Health Care Quality. 

The Administrative Team also manages the Requests for Proposals (RFP), contracts and budget for the Bureau of Mental Health/ Core Service Agency.

A copy of  the Bureau of Mental Health/Core Service Agency's FY 2004 Plan, the FY 2005 and FY 2006 Comprehensive Plan, with an FY 2006 Plan Update (PDF) is available online for view.  In FY 2005, the Mental Hygiene Administration required a two year plan with an update for FY 2006. The FY 2004 Annual Report can be found online for view as well. Select the appropriate link below to view the section, or sections you are most interested in seeing.

In addition, a copy of the Maryland Mental Hygiene Administration's recent Technical Assistance Collaborative Report (TAC), Transforming Maryland's Public Mental Health System can be viewed by selecting the link below. 

 MHA's TAC Report- Transforming MD's PMHS

Mental Hygiene Administration Memo (PDF)
MHA TAC Report (PDF)

  FY 2004 Plan

Table of Contents (PDF)
1.1 Executive Summary (PDF)
1.2 Introduction (PDF)
1.3 Demographics (PDF)
1.5 Plan Process (PDF)
1.6 Data Analysis (PDF)
1.7 Needs Assessment (PDF)
1.8 Goals (PDF)

FY 2005 and FY 2006 Comprehensive Plan

1.1 Executive Summary (PDF)
1.2 Introduction (PDF)
1.3 System vision and values (PDF)
1.4 Demographics (PDF)
1.5 Description of Process (PDF)
1.6 Data Analysis (PDF)
1.7 Needs Assessment (PDF)
1.8 FY 2005 Goals (PDF)

 FY 2006 Plan Update 

Executive Summary (PDF)
Goals and Objectives (PDF) 

FY 2004 Annual Report

Table of Contents (PDF)
Glossary of Terms (PDF)
Executive Summary (PDF)
Management Coordination and Highlights (PDF)
Quality Assurance Highlights (PDF)
Data Analysis (PDF)
Services including Mental Health (PDF)
Child and Adolescent Services Goals  (PDF)
Adult Services Goals (PDF)
Geriatric Services Goals (PDF)
Administrative Services Goals (PDF)
Quality Assurance Goals (PDF)

The above files are PDF documents and require a program such as Adobe Acrobat Reader to open and view the file.  To download a free copy of Adobe Acrobat reader to view the above forms, select the image below.

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Revised Septembe 1, 2005