CountyRide is a specialized transportation program providing service to Baltimore County residents 60 years of age and over, disabled residents aged 21 through 59, and those living in the rural area. Destinations include medical appointments, shopping and other general purpose trips.

CountyRide's vans have easy, low-step entrances, and all can accommodate wheelchairs. Escorts may accompany riders needing special assistance at no additional cost. Each CountyRide driver has a commercial driver's license with a passenger endorsement indicating that he or she has passed special written and road tests. All receive ongoing monitoring, training and annual certification in CPR and first aid. Drivers wear uniforms and vehicles are clearly marked for easy identification.

CountyRide receives the financial support of 14 hospitals that contribute to the public/private partnership program. They are: Franklin Square Hospital Center, Good Samaritan Hospital, Greater Baltimore Medical Center, Johns Hopkins Bayview Medical Center, The Johns Hopkins Hospital, The James Lawrence Kernan Hospital, Maryland General Hospital, Mercy Medical Center, Northwest Hospital Center, St. Agnes Hospital, Saint Joseph Hospital, Sinai Hospital of Baltimore, The Union Memorial Hospital and the University of Maryland Medical Center.

Additional information may be obtained by calling 410-887-2080 or you may also e-mail CountyRide@baltimorecountymd.gov. All information and procedures regarding CountyRide are subject to change.

You Must Register

All clients must complete an individual registration form (PDF), and mail it to CountyRide at 611 Central Ave., Towson, MD 21204 or fax t 410-887-8281. You may download the CountyRide registration form. Those under the age of 60 must also complete the disability section of the registration form.

You May Reserve a Ride

By calling 410-887-2080, Monday - Friday, 8 a.m. - 4 p.m. (TDD: 410-887-3787).

Medical trips are given preference and may be reserved no earlier than two weeks before the appointment. See supplemental programs for additional details. Non-medical trips may be reserved no earlier than one week in advance.

CountyRide can accept requests for same day service. Depending on unanticipated cancellations, transportation may be available at least one way, but there are no guarantees.

Do Not e-mail or fax a request for transportation.

Call 410-887-4565 at any time to cancel a trip. This line is also answered directly by CountyRide dispatchers from 4 p.m. until closing. Reservations left on this line will not be honored or acknowledged.

How Much Does it Cost?

Tickets

Ticket books should be purchased before the trip. Each book costs $15 and contains six tickets ($2.50 per ticket.) Trips within the County require one ticket each way.

Trips crossing the city/county line require two tickets each way (does not apply to rural residents). Trips for rural residents under age 60 and not disabled require four tickets each way when crossing the city/county line.

Books of Tickets may be purchased directly from the CountyRide office at 611 Central Avenue, Towson, MD 21204 by mailing a check or money order to CountyRide. They may also be purchased in person at any Baltimore County Senior Center.

Ticket Refunds

Full books of tickets will be refunded only prior to expiration date.

Other Payment Methods

If you do not have tickets at the time of your ride, you may pay with cash or check or money order, you will be charged $3 in place of each ticket.

If you use CountyRide on an occasional basis (less than six trips per year), it may be more economical to pay $3 on board in place of each $2.50 ticket.

Exact change is required. Cash, personal checks or money orders are accepted. No change can be provided. Charge cards are not accepted.

Fare for all trips scheduled is collected when you first enter the van.

Supplemental Programs

Priority One (PDF) program is designed to assist individuals with economic limitations who need to obtain transportation for medical trips. If you are certified eligible, you will be allowed an extra week to reserve medical trips. This means that you will be able to call up to 3 weeks before your medical appointment to reserve a ride, instead of the usual 2 weeks assigned for everyone else.

The Volunteer Driver Program (PDF) is an alternative to using CountyRide vans. The cost is the same as a van, but a volunteer will use their own vehicle to transport you. The trained, screened volunteer works under the supervision of CountyRide staff.

For information regarding additional services for senior citizen residents of Baltimore County, call Senior Information and Assistance at 410-887-2594; TDD 410-887-3787.

Should you have difficulty reaching CountyRide in an emergency call Senior Information and Assistance at 410-887-2594.

Revised May1, 2008