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Directory of Consumer Resources

Help is Just a Phone Call Away

Baltimore County Police Department Economic Crimes Unit
(for reporting con games, including door-to-door scams)

410-887-2190
www.baltimorecountymd.gov/agencies/police

Better Business Bureau, Inc.
(to receive information regarding specific companies, and to file complaints against companies)

410-347-3992
www.baltimore.bbb.org

Charitable Organizations Division, Maryland Office of the Secretary of State
(for questions and complaints about charitable organizations)

800-825-4510
www.marylandsos.gov/charity/Charityhome.htm

Credit Reports (to obtain free annual credit report)

1-877-322-8228
www.annualcreditreport.com

Deceptive Business Practices Unit, Consumer Protection Division, Maryland Attorney General's Office
(for checking on the complaint history of businesses or individuals, and for filing complaints
)

410-528-8662
www.oag.state.md.us/Consumer/complaint.htm

Fraud and Abuse Hotline, Office of the Inspector General
(for reporting suspected fraud and abuse matters related to Medicare, Medical Assistance, mental health services, medical equipment, etc.)

800-444-4606
www.oag.hhs.gov/hotline.html

Health Advocacy Unit, Consumer Protection Division, Maryland Attorney General's Office
(for filing complaints involving medical billing or reimbursement problems or checking on the complaint history of health care providers and insurers)

410-528-1840
1-877-261-8807
www.oag.state.md.us/consumer

Legal Aid Bureau Inc., Nursing Home Program, Baltimore County  
(for legal advice and representation for nursing home and assisted living residents; law related self-help information for Marylanders)

410-951-7750
www.peoples-law.info/Home/PublicWeb

Maryland Home Improvement Commission
(to verify a contractor's license and ask about complaints filed against a company, or to file a complaint)

410-230-6309
www.dllr.state.md.us/license/occprof

Maryland Insurance Administration
(to verify insurance agent's license and complain about misconduct, and obtain information on automobile, property, health, life and accident insurance)

800-492-6116
www.mdinsurance.state.md.us

Maryland State Board of Morticians
(to verify or to file complaints against funeral homes, funeral directors, morticians, etc.)

410-764-4792
www.dhmh.state.md.us/bom

National Fraud Information Center
(information on and filing of complaints against telemarketing and internet fraud)

www.fraud.org

Securities Division, Maryland Attorney General's Office
(to register a complaint against, or for information about a financial planner or broker)

410-576-6360
www.oag.state.md.us/Securities/index.htm

Senior Information and Assistance, Baltimore County Department of Aging
(for general information for seniors and caregivers, including referrals to Senior Health Insurance Counseling and Advocacy)

410-887-2594
TTY: 410-887-3787
www.baltimorecountymd.gov/agencies/aging

U.S. Postal Inspection Service
(to report crimes related to postal service, including mail fraud)

410-347-4380
1-800-372-8347
https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx

Revised March 2, 2009


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Baltimore County, Maryland