Directory of Consumer Resources
Help is Just a Phone Call Away
| Baltimore County Police Department Economic Crimes Unit (for reporting con games, including door-to-door scams) | 410-887-2190 |
| Better Business Bureau, Inc. (to receive information regarding specific companies, and to file complaints against companies) | 410-347-3992 |
| Charitable Organizations Division, Maryland Office of the Secretary of State (for questions and complaints about charitable organizations) | 800-825-4510 |
| Credit Reports (to obtain free annual credit report) | 1-877-322-8228 |
| Deceptive Business Practices Unit, Consumer Protection Division, Maryland Attorney General's Office (for checking on the complaint history of businesses or individuals, and for filing complaints) | 410-528-8662 |
| Fraud and Abuse Hotline, Office of the Inspector General (for reporting suspected fraud and abuse matters related to Medicare, Medical Assistance, mental health services, medical equipment, etc.) | 800-444-4606 |
| Health Advocacy Unit, Consumer Protection Division, Maryland Attorney General's Office (for filing complaints involving medical billing or reimbursement problems or checking on the complaint history of health care providers and insurers) | 410-528-1840 |
| Legal Aid Bureau Inc., Nursing Home Program, Baltimore County (for legal advice and representation for nursing home and assisted living residents; law related self-help information for Marylanders) | 410-951-7750 |
| Maryland Home Improvement Commission (to verify a contractor's license and ask about complaints filed against a company, or to file a complaint) | 410-230-6309 |
| Maryland Insurance Administration (to verify insurance agent's license and complain about misconduct, and obtain information on automobile, property, health, life and accident insurance) | 800-492-6116 |
| Maryland State Board of Morticians (to verify or to file complaints against funeral homes, funeral directors, morticians, etc.) | 410-764-4792 |
| National Fraud Information Center (information on and filing of complaints against telemarketing and internet fraud) | |
| Securities Division, Maryland Attorney General's Office (to register a complaint against, or for information about a financial planner or broker) | 410-576-6360 |
| Senior Information and Assistance, Baltimore County Department of Aging (for general information for seniors and caregivers, including referrals to Senior Health Insurance Counseling and Advocacy) | 410-887-2594 |
| U.S. Postal Inspection Service (to report crimes related to postal service, including mail fraud) | 410-347-4380 |
Revised August 3, 2009
Courthouse 