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Directory of Consumer Resources

Help is Just a Phone Call Away

Organization

Contact Information

Baltimore County Police Department Economic Crimes Unit
for reporting con games, including door-to-door scams

410-887-2190
www.baltimorecountymd.gov/agencies/police

Better Business Bureau, Inc.
to receive information regarding specific companies, and to file complaints against companies

410-347-3992
www.baltimore.bbb.org

Charitable Organizations Division, Maryland Office of the Secretary of State
for questions and complaints about charitable organizations

800-825-4510
www.sos.state.md.us/charity/charityhome.aspxv

Credit Reports
to obtain free annual credit report

1-877-322-8228
www.annualcreditreport.com

Deceptive Business Practices Unit, Consumer Protection Division, Maryland Attorney General's Office
for checking on the complaint history of businesses or individuals, and for filing complaints

410-528-8662
www.oag.state.md.us/Consumer/complaint.htm

Fraud and Abuse Hotline, Office of the Inspector General
for reporting suspected fraud and abuse matters related to Medicare, Medical Assistance, mental health services, medical equipment, etc.

800-444-4606
www.oig.hhs.gov/fraud/hotline.html

Health Advocacy Unit, Consumer Protection Division, Maryland Attorney General's Office
for filing complaints involving medical billing or reimbursement problems or checking on the complaint history of health care providers and insurers

410-528-1840
1-877-261-8807
www.oag.state.md.us/consumer

Maryland's Peoples Law Library
for law related self-help information for Marylanders

410-951-7750
www.peoples-law.org

Maryland Home Improvement Commission
to verify a contractor's license and ask about complaints filed against a company, or to file a complaint

410-230-6309
www.dllr.state.md.us/license/occprof

Maryland Insurance Administration
to verify insurance agent's license and complain about misconduct, and obtain information on automobile, property, health, life and accident insurance

800-492-6116
www.mdinsurance.state.md.us

Maryland State Board of Morticians
to verify or to file complaints against funeral homes, funeral directors, morticians, etc.

410-764-4792
www.dhmh.state.md.us/bom

National Fraud Information Center
information on and filing of complaints against telemarketing and internet fraud

www.fraud.org

Securities Division, Maryland Attorney General's Office
to register a complaint against, or for information about a financial planner or broker

410-576-6360
www.oag.state.md.us/Securities/index.htm

Maryland Access Point, Baltimore County Department of Aging
for general information for seniors and caregivers, including referrals to Senior Health Insurance Counseling and Advocacy

410-887-2594
TTY: 410-887-3787
www.baltimorecountymd.gov/agencies/aging

U.S. Postal Inspection Service
to report crimes related to postal service, including mail fraud

410-347-4380
1-800-372-8347
http://ehome.uspis.gov/fcsexternal/default.aspx

Revised September 30, 2013

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