Department of Aging
Nursing Home Frequently Asked Questions
- How do I go about getting someone in a nursing home?
- How can I find a nursing home?
- While visiting at a nursing home, I noticed an insect crawling along the floor in the room. Who should I contact and what will be done?
- My aunt is in a nursing home and I don't feel she is getting the care she needs. She had a bed sore that was untreated for several days and looks very bad. What can I do?
Q. How do I go about getting someone in a nursing home?
A. You need to talk with the person's doctor to evaluate his or her needs. You can also call the Health Department's Adult Evaluation and Review Services (AERS) at 410-887-2754 for guidance with the steps necessary for placement in a nursing home.
Q. How can I find a nursing home?
A. Go to the list of nursing homes. You can also call Maryland Access Point of Baltimore County at 410-887-2594 to have a list mailed to you.
Q. While visiting at a nursing home, I noticed several insects crawling along the floor in the room. Who should I contact and what will be done?
A. The Baltimore County Health Department, Medical Environmental Health Program should be contacted at 410-887-6005 to report this problem or any other environmental complaint. A registered sanitarian will be assigned to investigate and evaluate these problems at the facility. If the complaint is substantiated, the facility will be required to take the necessary actions to correct the situation.
Q. My aunt is in a nursing home and I don't feel she is getting the care she needs. She had a bed sore that was untreated for several days and looks very bad. What can I do?
A. Call the Nursing Home Ombudsman program. These are advocates for nursing home residents and can investigate problems involving their care and well-being. Call 410-887-2594 to discuss your complaint.
Revised October 28, 2011
